Pharmacy Technician at Sona Pharmacy

Arden, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Customer Service, Prescription Filling, Compounding Pharmacy, Inventory Management, Order Fulfillment, Cash Handling, HIPAA Compliance, Communication, Organization, Teamwork, Motivation, Fast-Paced Environment

Industry

Wellness and Fitness Services

Description

Description We Are Looking For The primary role of the Pharmacy Technician is to provide concierge-level patient care and customer service. This position is based in the dispensing area of Sona Compounding, adjacent to but not inside of the laboratory. This position will work under the direct supervision of a licensed Pharmacist to provide exceptional customer service while assisting patients and filling prescriptions. Compounded pharmaceutical products differ from commercially available products as they are created according to master formulations using bulk ingredients and offer unique opportunities for patients and providers. Responsibilities Assist clients on the phone, via text messaging, and in person at the in-store pickup location with prescriptions, over-the-counter (OTC) medications, and special orders Organize pickups, deliveries, and shipments and resolve pending issues Assisting inventory and out-of-date management of OTC items Flexible participation in all aspects of the fulfillment process as needed Provide exceptional customer service by assisting patients with inquiries and referring them to a pharmacist when necessary Ensure the register balances after cash, check, and credit transactions Maintain a clean and organized workstation, stock retail items, daily inventory maintenance, keep the pharmacy neat and organized Ensure up-to-date patient information is on file and maintain HIPAA patient confidentiality Requirements What will you need to succeed? Pharmacy technician certification (PhT) preferred, not required Excellent verbal and written communication skills Customer service-oriented and highly organized Team player, yet independently motivated Excels in a fast-paced pharmacy environment Perks: Not only are we committed to offering excellent company benefits, but we also have the added perk of working in a flexible, respectful, and supportive team environment. Competitive compensation and 401k plan with company match Get paid when you need it by making any day payday! At Sona, you can access your earned income anytime during the pay period Company health plans, including medical, pharmacy, vision, dental, and supplemental insurance options Company-paid life and AD&D insurance Direct Primary Care program offering local, personalized care for you and your family Wellness program with discounted gym memberships and an employee assistance program Prioritized work + life balance by providing generous vacation, sick leave, and paid holidays Paid volunteer days to support the community We're on a mission to improve healthcare. Will you join us? At Sona, our patients are more than medications. They're people with a story, a family, a history, and a future. And when they come to the pharmacy counter, they need more than medications. They need someone who cares about them and wants them to feel their best so they can enjoy their lives outside of the pharmacy walls. Could you be that "someone"? Our mission can only happen when we hire the right people. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.

Responsibilities

The primary role involves providing concierge-level patient care and customer service, assisting patients with prescriptions, OTC medications, and special orders both in person and via electronic communication. This position also supports the fulfillment process by organizing pickups, managing inventory, and ensuring accurate cash transactions under pharmacist supervision.