Philanthropy Operations Manager at Oregon Public Broadcasting

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

70000.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Fundraising Strategy, Salesforce, Marketing Automation, Campaign Management, Email Strategy, Mail Strategy, Donor Acquisition, Donor Retention, Data Mining, HTML, CSS, Reporting, Stakeholder Collaboration, Performance Evaluation, Project Management

Industry

Media Production

Description

The Opportunity: OPB is seeking a dynamic Philanthropy Operations Manager to help drive the strategy and execution behind our mid-level, major, and planned giving programs. This role sits at the intersection of data, fundraising, and campaign strategy, leading multi-channel communications, leveraging Salesforce and marketing automation tools, analyzing performance to optimize results, and identifying opportunities to grow engagement with donors giving $1,000–$9,999 annually. If you’re a data-savvy fundraiser who thrives on turning insights into action and want your work to directly support trusted public media and community impact, we’d love to hear from you! What You Will Do: Key Responsibilities: The Philanthropy Operations Manager executes communications for mid-level, major, and planned giving fundraising programs, and develops and implements strategic campaigns to grow revenue from OPB’s Cornerstone Society program and KMHD’s The Green Room program. Responsibilities include: utilizing the CRM and marketing automation tools at a high level to produce and evaluate email and mail strategies; designing, executing, and iterating on strategies to improve retention and acquisition of donors giving between $1,000 and $9,999; leveraging internal and external data to identify mid-level, major, and planned giving prospects; building digital communications using HTML/CSS; managing and producing analysis and reports for the Philanthropy team. Working Conditions: This position requires extensive use of a computer and telephone. Occasional out-of-state travel may occur for conferences. Some activities may require moving up to 40 lbs. Reports To: Director of Philanthropy What We’re Looking For: The Ideal Candidate Profile: * Genuine interest in and enthusiasm for OPB’s and KMHD’s public service mission and organizational values, prepared to contribute to a people-centered environment where colleagues and supporters thrive. * Experience collaborating with team leadership and key stakeholders to develop, refine, and align campaign strategies informed by data insights, analysis, and evolving organizational priorities. * Experience using performance data to evaluate campaign effectiveness and recommend timely strategic adjustments to improve fundraising outcomes. * Experience using Salesforce or other CRM or marketing database to select and export data for communications and analyze results. * Highly skilled user of business software systems including Microsoft Office (Word, Excel, PowerPoint). * Ability to take initiative and balance multiple priorities with speed, accuracy and meticulous attention to detail and follow-through. * Ability to exercise sound judgment, discretion and compliance with OPB and AFP ethics policies and standards. Preferred Knowledge, Skills, Abilities and Attitudes: * Three years successful fundraising experience, in particular with mid-level or major giving programs. * Experience with RedPoint, Marketing Cloud, Pardot, or other marketing data tools. * Experience with Adobe Creative Suite, particularly Dreamweaver. * Experience writing code, particularly HTML/CSS. * Experience with Aha! or other project management tools. * Bachelor’s Degree or equivalent experience. 50% Execute external Philanthropy communications: * Execute multi-channel appeals and updates (email, mail, telephone, texting) for mid-level, major, and planned gifts using Salesforce and RedPoint Interaction, following direction from Philanthropy Directors and using project management software to track deadlines and deliverables. * Manage, analyze, and report on multi-channel appeals and updates. * Oversee relationship with external fundraising communications consultant. * Maintain and update information about the Philanthropy program on OPB and KMHD websites. * Update Philanthropy templates and acknowledgements regularly to ensure timely language and up-to-date information. * When Campaign Production Coordinator is unavailable, prepare Philanthropy’s weekly gift acknowledgements. 45% Manage strategy and analytics for mid-level giving programs: * Develop and implement mail, email, and texting strategies for OPB’s Cornerstone Society program and KMHD’s The Green Room program according to best practices for mid-level programs. * Analyze performance data to evaluate current strategies and test new approaches to increase revenue. * Design and manage donor stewardship program and pathway for donors to increase their support of and engagement with OPB and KMHD. 5% Utilize data to identify prospects for mid-level, major, and planned giving teams: * Manage and improve reports and run analyses to identify mid-level, major and planned gift prospects. * Oversee and manage relationship with companies that append data related to giving indicators. The application period for this position will close on Friday, March 13th, 2026 at 8:59 PM Pacific Time

Responsibilities

The Philanthropy Operations Manager executes communications for mid-level, major, and planned giving fundraising programs, developing and implementing strategic campaigns to grow revenue from specific society programs. Key duties involve utilizing CRM and marketing automation tools for multi-channel strategies, analyzing performance, identifying prospects, building digital communications, and managing analysis and reports for the Philanthropy team.