Phlebotomy Tech at Cleveland Clinic Abu Dhabi

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phlebotomy, Venipuncture, Specimen Collection, Patient Identification, Point Of Care Testing, Quality Control, Specimen Sorting, Preventative Maintenance, Customer Service, Medical Documentation, Basic Life Support, Microsoft Office, English Communication, Arabic Communication, Clinical Laboratory Procedures, Patient Care

Industry

Hospitals and Health Care

Description

JOB SUMMARY This position is responsible for drawing blood from both inpatients and outpatients at CCAD and performing other pediatric, geriatric and adult specimen procurement duties. Will also participate in Royal and VVIP home visits as required. POSITION DIMENSIONS Reports directly to Phlebotomy Supervisor Reports indirectly to Head Count Managed Number of Direct Reports Number of Indirect Reports Financial Accountability ROLE INTERACTS DIRECTLY WITH TITLE/DEPARTMENT FREQUENCY TYPE OF INTERACTION Various patient care areas Regularly/As needed Patient care KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION PRIMARY JOB DUTIES AND RESPONSIBILITIES CLINICAL * Performs duties as assigned or requested by the Laboratory Director / Manager or designate * Refers any clinical interpretations to the respective Clinical Laboratory Consultants. * Performs phlebotomy on patients in accordance with established procedures * Deals with sorting and booking of specimens * Performs blood collection function at assigned area * Performs collection of other specimen samples as required. * Verifies order requests and all identifying information prior to drawing blood * Completes and maintains preventative maintenance and troubleshooting records * Maintains appropriate supplies at the workstation * Coordinate with the royal protocol office in regards to collecting samples from royal patients within and outside of the hospital for home visits. * Draw blood from veins by vacuum tube, butterfly or syringe venipuncture methods. KNOWLEDGE OF LABORATORY ENVIRONMENT * Maintains established departmental policies and procedures, objectives, quality assurance programs, accreditation requirements, safety, environmental and infection control standards. * Ensures correct patient identification performed meets the quality control guidelines as specified in the laboratory method manual. * Follows departmental venipuncture control procedures by maintaining appropriate log sheets * Performs POCT quality control and calibration verification procedures * Performs limited Point of Care testing as required and after competency training finalized. * Initiates requests for instrument repair or service through vendors and other appropriate means * Performs and documents quality assurance activities related to test performance * Monitors and ensures the completion of laboratory records COMMUNICATION/ RELATIONSHIP BUILDING * Communicates test results, reference ranges, specimen requirements and other pertinent information to appropriate sources * Explain urine, stool and other body fluid collection procedures to patients. * Participates in staff training BUSINESS SKILLS * Ensures the efficient and effective use of resources * Able to Coordinate with health care professionals within and outside of CCAD PROFESSIONALISM * Determines the validity of test results through monitoring and/or verifying quality controls and standards * Complies with safety procedures and regulations * Participates in continuing education and training. TECHNICAL SKILLS * Phlebotomy * Sorting and booking of specimens * Venipuncture- vacuum tube, butterfly or syringe venipuncture meth * Specimen collection * Preventative maintenance and troubleshooting records ROLE LEVEL ACCOUNTABILITIES * Adheres to CCAD’s standards as they appear in the Code of Conduct and Conflict of Interest policies In view of the evolving needs and opportunities within CCAD, this position may be required to perform other duties as assigned and reporting relationships may vary. KEY OUTPUT / RESULTS FROM THE ROLE (KPI’S) KEY PERFORMANCE INDICATOR MEASURE TARGET See Specific unit-based KPIs PHYSICAL DEMANDS AND WORK ENVIRONMENT Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, extensive sitting, standing and/or walking, mobility sufficient to visit with departments or employees throughout CCAD and lift up to 12 Kg. ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion. All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position. * Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints. QUALIFICATION & EXPERIENCE REQUIREMENTS ESSENTIAL PREFERRED Education * Current national Phlebotomy license is required * Certificate of training in an approved Phlebotomy program is required Experience * Minimum of two (2) year experience in phlebotomy is required * Minimum one (1) year phlebotomy experience in a hospital laboratory is required * Excellent customer service and organizational skills is required * Ability to work independently with minimal supervision is required * Knowledge of basic biology, chemistry and mathematics is preferred * Demonstrated working knowledge of how to properly document critical values, clinician read back and quality control runs is preferred Certification and Licensure * Current Basic Life Support (BLS) certificate is required * Qualification in Medical Laboratory Technology / Nursing is preferred * Maintains and updates personal CMEs Professional Membership * N/A Job Specific Skills and Abilities * Understands and is proficient in general laboratory computer system functions * Strong oral and written communication skills is required * Ability to speak and write fluently in English is required * Proficiency with Microsoft Office suite * Ability to speak and write in both English and Arabic is preferred

Responsibilities

Responsible for drawing blood from pediatric, geriatric, and adult patients in both inpatient and outpatient settings, including VVIP home visits. Duties include specimen procurement, sorting, booking, and maintaining laboratory quality control and safety standards.