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Phone Agent/Scanner at ECHO Community Health Center, Inc.
Evansville, Indiana, United States -
Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Multi-tasking, High Volume Call Environment, EPIC, Medical Office, Spanish

Industry

Hospitals and Health Care

Description
Description JOIN OUR TEAM AND MAKE A DIFFERENCE! We are seeking a full-time Phone Agent/Scanner at our Pediatric and Prenatal Clinic located at 316 Chandler Avenue. ECHO Community Healthcare is a Federally Qualified Healthcare Center that provides quality healthcare to all members of our community, including the insured, uninsured, under-insured and homeless. We currently employ over 150 dedicated team members who truly embrace the mission of serving and making a difference in the lives of others in a positive, supportive and collaborative environment. We serve a population of approximately 15,000 and provide various clinical and community outreach services at six full time clinics. NO EVENINGS, NO WEEKENDS-13 PAID HOLIDAYS! BENEFITS DAY 1! Job Summary This position is responsible for answering incoming calls and properly directing those calls, scheduling appointments and providing the proper follow-up. Schedule: 8 hour shift Monday to Friday Please, no phone calls. BENEFIT PACKAGE: ECHO Community Healthcare is committed to creating the best possible work environment for our employees and offers a competitive compensation and benefits package including Medical, Dental, Vision, Generous PTO, Basic and optional life insurance, EAP, 403(b) to include 50% employer match. Visit our website, www.echochc.org, to apply online and learn more about us! Benefits: Dental insurance Health insurance Paid time off Vision insurance Requirements High school diploma/GED (required) Customer Service: 1 year (preferred) EPIC: 1 year (preferred) Medical Office: 1 year (preferred) Spanish (preferred) Ability to work in a high volume call environment Ability to multi-task
Responsibilities
This position is responsible for answering incoming calls, directing those calls, scheduling appointments, and providing follow-up. The role requires effective communication and organizational skills to manage a high volume of calls.