COMPANY OVERVIEW

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £92m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 86 for February 2023.
Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 390 staff and was ranked as outstanding in the Sunday Times Best Companies to work for awards 2021 and in the top 50 Technology companies to work for in the UK.
FluidOne supports the needs of 2000 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Focusing on mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Roy Hastings and CRO Brendan Lynch, the management team is backed by Livingbridge to support their ambitious long-term strategy.
We have completed a series of acquisitions over the last two years that have added significant scale, capabilities and products and plan to continue to grow organically and through further acquisitions.

FULL JOB SPECIFICATION

Working within the Physical Infrastructure Team to deliver cabling and connectivity solutions for our clients, this role will be assisting the team to deliver multiple projects across our client base whilst working closely with both the client, and our project management team.
The successful candidate will have close involvement with our client base as well as working with our existing technical team to deploy network solutions and working as part of a resolver group for technical issues and support activities when required.
This job would be perfect for someone with experience within a similar role looking for a new challenge. With focus on connectivity and networking, you will be fully supported and trained to gain the knowledge and skills required to reach your potential within this role, opening doors for progression within our expanding company.

• Installation of Cat6 and Cat6a cabling
• Installation of Fibre Optic cables
• Termination of Cat6/6a and fibre Panels
• Termination of Cat6/6a wall outlets
• Conducting onsite cabling surveys (including detailed documentation)
• Remote technical assistance for our Engineering teams to include installation of Switches and Routers
• Installation of Wi-Fi devices across our network of customers
• Site completion documentation and testing requirements
• Assisting our NOC/Helpdesk in resolving hardware issues
• 4g solutions installation
• PC and printer installation
  General:
  · Adhering to quality communication standards defined by FluidOne.
  · Adhering to Fluid One’s Security and Data Protection and confidentiality Clauses
  · Undertaking any other duties deemed suitable by management.
  · Maintaining job related training as required by management.
  Experience / Qualifications: Essential:
  · CSCS certification
  · Full UK driving license
  Desirable:
  · ECS / CSCS certification
  · IPaf certification
  · SC Clearance
  · NVVP3 certification
  · Sentinel Card
  · Awareness of WAN/MPLS technologies.
  · Ekahau
  Benefits
  · Generous Holiday Entitlement
  · Department incentives
  Job Types: Full-time, Permanent
  Pay: £28,000.00-£32,000.00 per year
  Work Location: In perso