Physical Therapist Aide at Southern Indian Health Council, Inc

Alpine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

25.0

Posted On

26 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Customer Service, Front Office Operations, Scheduling, Medical Documentation, Insurance Verification, Interpersonal Communication, Organization, Data Entry, Conflict Resolution, Time Management, Confidentiality

Industry

Medical Practices

Description

Job Announcement Position Title: Physical Therapist Aide Department: Medical Supervised By: Medical Director Location: Alpine Physical Therapy Offices Status: Non - Exempt Posted: June 2026 Closing Date: Until Filled Compensation: $25.00 / HR DOE Grant: N/A Hours: Full time, Monday-Friday, 8:00AM-4:30PM. GENERAL STATEMENT OF RESPONSIBILITIES: Under supervision from the Medical Director or Front Desk supervisor as appropriate, the Physical Therapy Aide is responsible for supporting clinical and administrative operations within the physical therapy department. This role ensures efficient patient flow, assists with basic patient care activities under direction, maintains a clean and organized clinic environment, and provides professional front office support. The position requires strong customer service skills, attention to detail, and the ability to maintain confidentiality while supporting both clinical and business office functions. SPECIFIC DUTIES AND RESPONSIBILITIES: 1. Provides professional communication with therapists, administrative staff, and patients, ensuring all interactions are timely, courteous, and confidential. 2. Answers incoming calls and places outgoing calls in a professional manner; anticipates and responds to patient and customer needs promptly. 3. Greets patients and visitors courteously; collects and verifies patient information, including insurance, prescriptions, and required documentation. 4. Collects co-payments as appropriate and confirms patient treatment schedules. 5. Maintains a professional appearance in accordance with organizational dress code standards. 6. Assists Physical Therapists and Physical Therapist Assistants with patient care activities under direct supervision, including applying ice/heat packs, supervising prescribed exercises, and ensuring patient safety. 7. Maintains cleanliness and organization of the therapy gym and treatment areas; disinfects equipment and surfaces after patient use. 8. Assists with maintaining clinic inventory by cleaning, organizing, and storing equipment; notifies appropriate staff when supplies need to be reordered. 9. Performs front office support duties, including copying, faxing, and maintaining adequate stock of forms and patient packets. 10. Assists with general word processing and supports therapists with timely preparation of reports and documentation when needed. 11. Schedules patient appointments using clinic systems and provides patients with treatment schedules or appointment reminders as appropriate. 12. Supports business office operations by assisting with data entry, processing credit card payments, maintaining patient statistics, and ensuring confidentiality of financial information. 13. Assists with file organization, including creating, maintaining, and archiving patient and business records in accordance with organizational standards. 14. Demonstrates reliability through consistent attendance, punctuality, and adherence to leave request procedures. 15. Maintains compliance with all organizational policies, procedures, and confidentiality requirements. 16. Performs other duties as assigned. QUALIFICATIONS: Education/Experience: High School diploma or GED required. Prior experience in a healthcare setting, physical therapy clinic, or medical office environment is preferred. Experience with customer service, front desk operations, or patient support is highly desirable. Licenses/Certifications: A valid driver’s license is required and must be maintained throughout employment. Applicants must be able to travel throughout the organization’s service area including all SIHC site locations. Current certifications and/or licenses are appropriate to the positions required education and profession. Character: Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with people in a professional and courteous manner. Must be highly confidential and work as a team with other staff. Applicants should be sensitive to client’s needs. Skills: Strong team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds, resolves conflicts, negotiates situations, and facilitates consensus. Physical and Personal Requirements: Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Compliance: Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally has a heightened awareness of policies and regulations that are specific to one’s department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations. Other: Applicants must successfully pass a pre-screening tuberculin skin test or x-ray and a blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicants must complete SIHC Application and Authorization Form, both must be submitted to Human Resources prior to the close date indicated. INDIAN PREFERENCE: INDIAN PREFERENCE: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian Tribe ore for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.

Responsibilities

The Physical Therapist Aide supports clinical operations by assisting therapists with patient care activities and maintaining a clean clinic environment. Additionally, the role manages administrative tasks including patient scheduling, insurance verification, and front office support.