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Physician Referral Representative at Baptist

Collierville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Report Generation, Communication, Problem Resolution, Service Recovery, Appointment Scheduling, Medical Records Review, Interpersonal Skills, Medical Terminology, Office Coordination, Office Administration, Computer Literacy

Industry

Hospitals and Health Care

Description

Job Summary Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery. Responsibilities * Review all incoming referrals and schedule appointments for various practices and specialities * Communicates referral information and confirmation with patients and referring physican/office staff. * Maintains strong working relationships with internal and external customers by providing service assistance and open communication. * Review and submit all medical records related to referral appointments as requested by physicans. * Completes assigned goals. Specifications Experience Minimum Required * Two years of office experience. Preferred/Desired * Preferably within the healthcare industry. Education Minimum Required * Knowledge of medical terminology Medical Assistant experience/training 1-year college Preferred/Desired * Referral Processing Medical Billing experience Associates Degree Training Minimum Required * Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care. Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration. Preferred/Desired Special Skills Minimum Required * Computer literate. Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsibilities

This role coordinates and facilitates business functions for physician services, primarily by processing patient referrals accurately and efficiently, generating reports, and communicating confirmations with relevant parties. Responsibilities also include scheduling appointments, maintaining customer relationships, and submitting required medical records.