Physician Relations Outreach Specialist at Eye Health America LLC

Sarasota, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Physician Relations, Healthcare Outreach, Referral Coordination, Patient Access, Healthcare Sales, Relationship Building, Communication, Customer Service, Salesforce, Data Analysis, Organizational Skills, Follow-through, Travel, Account Management, Workflow Streamlining, Feedback Sharing

Industry

Medical Practices

Description

Description Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. Job Responsibilities: Physician Relations & Account Service Serve as the primary point of contact for assigned referring physicians and their staff. Conduct regular outreach and on-site visits following a structured call cycle to strengthen relationships and understand account needs. Provide education on referral processes, clinical services, appointment availability, and practice updates. Deliver white-glove support to high-value accounts and identify opportunities to improve satisfaction and retention. Salesforce & Activity Documentation Log all referral activities, outreach visits, interactions, and follow-up tasks in Salesforce with accuracy and timeliness. Maintain complete and organized account profiles to support visibility for leadership and care teams. Track and report appointment outcomes, issues, and action items. Referral Volume Monitoring & Reporting Monitor referral activity by provider, location, and specialty to identify trends, gaps, or areas requiring attention. Prepare weekly and monthly reports summarizing referral volumes, account engagement, and growth opportunities. Partner with leadership to develop targeted outreach strategies based on data insights. Collaboration & Process Improvement Work closely with clinical teams, schedulers, and leadership to streamline workflow and minimize friction points. Participate in meetings to share account feedback and help develop solutions that support high-quality referral management. Contribute ideas to enhance referring provider experience and support overall referral growth. Benefits: As a team member at Eye Health America, you'll enjoy: Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc. Matching 401(k) Wellness Program Paid Vacation & Holidays Training/Advancement opportunities Requirements Experience in physician relations, healthcare outreach, referral coordination, patient access, or healthcare sales preferred. Strong relationship-building, communication, and customer service skills. Highly organized with excellent follow-through and the ability to manage multiple priorities. Comfortable using Salesforce or similar CRM platforms. Ability to analyze referral data, identify trends, and act on insights. Valid driver’s license; ability to travel locally for account visits.

Responsibilities

The Physician Relations Outreach Specialist serves as the primary contact for referring physicians, conducting outreach and providing education on referral processes. They also monitor referral activity and collaborate with clinical teams to improve referral management.