Physiotherapy Receptionist / Administrator at International Pelvic Physiotherapy Management Ltd
Galway, County Galway, Ireland -
Full Time


Start Date

Immediate

Expiry Date

15 Oct, 25

Salary

30000.0

Posted On

16 Jul, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Canva, Management Software, Social Media, Telephone Manner, Powerpoint, Online Platforms

Industry

Hospital/Health Care

Description

JOB DESCRIPTION:

We are looking for a friendly, professional, and highly organised Physiotherapy Receptionist / Administrator to join our dynamic team in Mulvoy Park, Galway. This is a key front-of-house role supporting both patients and clinicians in a fast-paced physiotherapy practice. The ideal candidate will be confident, tech-savvy, and able to deliver excellent customer service while managing a wide range of administrative tasks.

Experience:

  • Reception : 2 years (required

How To Apply:

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Responsibilities

KEY RESPONSIBILITIES:

  • Greet and welcome patients on arrival at the clinic.
  • Answer phone calls promptly and professionally; relay messages to the Physiotherapist or Practice Manager.
  • Manage appointment scheduling through our clinic management software.
  • Confirm appointments 7 days in advance and report unconfirmed bookings.
  • Assist patients in accessing and using our online platform for Home Exercise Routines.
  • Respond to emails and appointment requests submitted via the website.
  • Organise and file patient charts before and after each clinic session.

ADMINISTRATIVE & DIGITAL TASKS

  • Type letters, physiotherapy-related reports, and other documentation as needed.
  • Prepare and maintain accurate clinic schedules, including daily updates.
  • Deal with social media queries, and assist in posting content to promote the clinic and engage with patients online.
  • Liaise with patients, suppliers, and other contacts as directed by the Physiotherapist or Practice Manager.
  • Ensure all patient information is handled in compliance with GDPR regulations.
  • Maintain cleanliness and hygiene throughout the clinic.

KEY SKILLS & RESPONSIBILITIES

  • Present a neat and professional appearance in this customer-facing role.
  • At least 2 years’ previous experience as a receptionist in the medical or hospitality sector (preferred).
  • Excellent communication and telephone manner.]
  • Strong multitasking and prioritisation skills, working under the direction of the Practice Manager.
  • Ability to perform well under pressure.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with practice management software such as Cliniko, and familiarity with Canva are desirable.
  • Comfortable assisting patients with online platforms, including those hosting home exercise content (e.g., Thinkific – desirable).
  • Experience or interest in managing social media for a business is an advantage.
  • Friendly, organised, and committed to a patient-focused approach.
  • Ability to reliably commute to or relocate to Mulvoy Park, Galway.

ALL QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY. TO APPLY, PLEASE SUBMIT YOUR CV TO AOIFE@IPPM.IE AND A BRIEF COVER LETTER OUTLINING YOUR SUITABILITY FOR THE ROLE.

Job Type: Full-time
Pay: €30,000.00 per year

Experience:

  • Reception : 2 years (required)

Language:

  • English (required)

Work Location: In person
Reference ID: REF AOI
Expected start date: 25/08/202

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