PI Customer Site Manager

at  ALSTOM

Req ID:417502
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

KEY ACCOUNTABILITIES:

• Deploy, manage and enforces the application of Alstom & customer EHS + security rules and relevant PI processes on customer site
• Manage PI Customer Site team and its workload, ensure availability of necessary/qualified competencies of his/her team, planning/coordinating/being technical and administrative support for the employees
• Ensure contribution to Reliability Growth and Return of Experience through proper input of Defect/Failure management system, coordinating and collaborating with PI interface teams, regular reporting
• Ensure fleet availability according to contractual commitments, responsible to restore availability
• Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required)
• Ensures update of the as maintained configuration of product in the field until the end of warranty
• Supervise local consignment / warranty stock availability
• Provide REX of the Warranty period to the organization trough PI “frame”
• Manage the relationship with customer depot management and maintainer
• Coordinate fleet check activities
• Identify/Support Project management & Services for Upsell opportunities versus customer needs
• Manages suitability of tools at the field sites

EDUCATIONAL REQUIREMENTS

Mandatory:

• Certified Technician or Graduate in technical area
• Internal EHS training

Desirable:

• French and English

Manage one or several PI Customer Site teams performing WI activities (troubleshooting, failure diagnosis, fleet check, field modification, warehousing, etc…).
Ensure application of EHS rules on customer site for activities under Alstom responsibility.
Manage Commissioning execution