Requisition ID: 233165
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

ACCOUNTABILITIES

Client Relationship Management

• Consistently delivering exceptional client experience and the wealth advisory value proposition during all interactions
• Developing a professional, mutually beneficial, and profitable relationship between the client and Private Investment Counsel
• Consistently executing on SWM and PIC service standards regarding proactive contact, central client point of contact, recording and maintaining the Client Contact database
• Conducting/Documenting ongoing wealth conversations with clients, developing, and sustaining an intimate and ongoing understanding of client life goals, circumstances, and wealth needs
• Based on an intimate understanding of their clients’ situation, identifying, and capitalizing on new business opportunities throughout the lifecycle of client relationships
• Using strong knowledge of the Bank’s, Scotia Wealth Management and Private Investment Counsel diverse products and services, to ensure the clients needs are well understood, documented, and satisfied.
• Collaborate with team of experts and total wealth partners to provide life-based wealth advice and solutions focused on enabling client goals and life plans
• Partnering with financial planning experts to engage clients in a robust discovery and planning process, the output of which will be a detailed financial overview and plan
• Coordinating the continual review and monitoring of a client’s financial plan and wealth strategies stemming from the plan
• Actively listening and seeking client feedback on products, services, and the delivery of client experience
• Responding to client and Senior Management inquiries, resolving problem situations autonomously when they arise
• Proactively identifying and implementing strategies to address client needs.
• Frequent review of book/client accounts to ensure optimal profitability is maintained in each relationship (Compliance, Fees, Investment Structure within parameters outlined in Clients Investment Policy Statement etc.)

Investment Management

• Utilizing the KYC process and Investment Profile Questionnaire (IPQ) to develop an in-depth understanding of client’s needs and determining the appropriate asset allocation model based on needs, risk tolerance and short/medium- and long-term objectives
• Recommending an appropriate investment asset mix aligned with life goals, income needs, return expectations and risk tolerance that fulfills client objectives
• Collaborating with the Centralized Investment Management team and using defined investment management processes to communicate advice to clients on their strategic asset allocation, models and underlying investment portfolio
• Regularly monitoring client investment portfolios

Business Development

• Developing and managing business plans including sales targets and marketing strategies for prospective and existing clients
• Using a PIC defined business development and sales planning process to find and attract new clients, as well as consolidate assets from existing clients to increase share of wallet
• Working closely with Regional Director/Market Lead to analyze market opportunities and develop appropriate business development, referral and partner inclusive strategies
• Partnering with the Wealth Management Consultants in the business acquisition process
• Actively promoting and marketing the development of Private Investment Counsel’s book of business
• Identifying new business opportunities to gather additional assets and/or increase revenue
• Executing on marketing strategies to attract and retain valuable clients by providing internal/external professional presentations and reports for growing relationships and conducting prospect meetings
• Developing acquisition strategies, managing and maintaining a prospect sales opportunity pipeline to generate sustainable and profitable growth. This includes effective follow-up with prospects/referrals for any unsuccessful opportunities
• Building and maintaining an awareness of local market and general economic conditions
• Liaising with Bank & Wealth specialists to stay abreast of new enhancements, products and services, as necessary
• Participating in local professional and community events and associations to develop and expand network of contacts by actively promoting and marketing Private Investment Counsel internally and externally
• Meeting with key industry and business leaders to identify prospects and referrals from internal and external networks / Centres of Influence (COI)
• Identifying referral opportunities for Scotia Wealth Management partners, Scotia McLeod, Commercial Banking, Retail and other key partners (Roynat, GTB, International, GBM, etc.)

Risk Management/Compliance

• Maintaining awareness and ensuring compliance/adherence to all procedures, regulatory activities and guidelines including Privacy, Anti-Money Laundering, Anti-Terrorist Financing, FCAC, Know your Client, Occupational Health & Safety and Guidelines for Business Conduct
• Participating in all aspects of compliance and the identification of actions or changes in policy and/or procedures to remediate non-compliance in the business.
• Minimizing the Bank’s overall exposure to risk
• Maintaining client portfolios in accordance with established firm strategy which includes, utilizing the Central Portfolio Models and pools, focusing on client segmentation and client’s risk appetite
• Ensuring the suitability of wealth strategy and investment recommendations and alignment with clients’ financial goals, objectives and risk levels
• Adhering to bank and firm standards, policies and business practices to ensure that Private Investment Counsel is meeting the appropriate regulatory and compliance requirements as they relate to both new and existing accounts
• Escalating, documenting and reporting any unusual occurrences, suspicious or fraudulent activities, as per established procedures

Team Membership

• Contributing to the effective and positive functioning of the Private Investment Counsel team and partners
• Fostering and developing a strong, positive team environment, driving employee empowerment, innovation and a high degree of engagement
• Building effective working relationships across the team and with various business line, internal and external stakeholders
• Maintaining a high level of client service and effectively resolving / escalating client issues as required
• Facilitating a culture of open and honest communication
• Actively participating and contributing to coaching sessions, touch bases and team meetings
• Encouraging the generation of new ideas and approaches
• Actively sharing knowledge and experience to enhance the development of all team members
• Acting as a mentor to junior colleagues and taking a leadership role on the team
• Scotiabank is committed to providing a healthy work environment that is free from discrimination, harassment and violence. This means that we are all responsible for working towards the creation of an environment that is caring and welcoming, professional and supportive, and safe and secure for all, including employees and clients
• We rely on and value the talents, ideas, diversity and commitment of thousands of employees, business partners and other stakeholders around the world to deliver outstanding service to our clients. Central to our relationship is the principle of mutual respect which should be present in everything we do.

EDUCATION / EXPERIENCE

• Post Secondary (Business, Economics, Accounting, Finance)
• Minimum 5 years direct experience in discretionary investment management, covering both financial analysis and managing portfolios (individuals, estates, trusts, pension plans, foundations, registered accounts), with an expert understanding of investment returns, potential risks and the associated tax implications

This position is a trusted advisor of private wealth services that meet high net worth client’s short- and long-term holistic wealth management and investment growth goals, through a firm wide investment strategy and a disciplined and defined wealth management process.
The Portfolio Manager develops client relationships to gain an intimate understanding of client’s life goals, circumstance and needs in order to provide investment counselling integrated into life-based wealth advice and solutions. Through this understanding, he/she will be responsible for engaging Bank and Scotia Wealth Management partners as needed to deliver on wealth strategies and directing our “team of experts” to deliver on our wealth promise and client experience.
The Portfolio Manager focuses on acquiring new clients and managing/retaining/deepening relationships with a book of existing high value clients. He/she will also be responsible for identifying high net worth/ultra-high net worth prospects in specific markets by developing acquisition strategies and maintaining a prospect sales pipeline with the intention of generating sustainable and profitable growth.
The Portfolio Manager actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day- to-day business controls to meet obligations with respect to operational, compliance, AML/ATF sanctions and conduct risk.