Pit Assistant Manager - Flight Plan (Starting in March) at Hollywood Casino at Columbus

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

60000.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Operational Goal Administration, Performance Monitoring, Budget Compliance, Customer Service, Table Games Protection, Chip and Cash Transactions, Fills and Credits, Regulatory Compliance, Confidentiality, Scheduling Coordination, Problem Resolution, Microsoft Excel, Microsoft Word, Table Games Operating Systems

Industry

Entertainment Providers

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Paid Pit Assistant Manager Training Opportunity Free, paid 12-week training program starting in March (dates TBD) Designed for candidates interested in learning the casino industry and Table Games leadership $55,000 annualized pay during training Increases to $60,000 once fully trained and on the floor Great opportunity to start and grow a career with Hollywood Casino Columbus Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Responsible for supporting compliance to departmental budgets. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Ensures efficient operations table games protection during assigned shift. Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes making fills and credits as needed. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. Performs all other related and compatible duties as assigned. BRING US YOUR BEST. High school diploma or GED required; six months to one year experience in Table Games or equivalent combination of education and experience preferred. Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. Excellent skills in both written and oral communication. Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $55,000 annually

Responsibilities

This role is responsible for providing guidance and daily supervision to department staff, supporting operational goals, and monitoring performance and profit objectives during assigned shifts. The manager must ensure efficient table games protection, monitor chip/cash transactions, and account for chips on assigned games, including managing fills and credits.