CANDIDATE REQUIREMENTS:

• Proven experience in a retail, hospitality, or quick-service restaurant management role
• Strong leadership and team development capabilities
• Sound commercial awareness with the ability to analyze data and make informed decisions
• Excellent organizational and communication skills
• Ability to work under pressure in a dynamic environment
• Working knowledge of food hygiene and health & safety best practices (certifications desirable)
• Legally authorized to work in the UK

ROLE SUMMARY

Reporting directly to the Area Manager, the Shop Manager will be responsible for the overall leadership, performance, and profitability of the Withington store. The successful candidate will demonstrate strong leadership, operational management, and people development skills, ensuring the branch consistently meets high standards of quality, service, and compliance.

KEY RESPONSIBILITIES

• Lead and manage day-to-day store operations, ensuring adherence to brand standards
• Recruit, train, and develop high-performing team members
• Drive sales and profitability through effective cost control, stock management, and KPI monitoring
• Foster a positive and customer-centric culture within the team
• Ensure full compliance with food safety, health & safety, and company regulations
• Manage staff scheduling to ensure optimal coverage and labor efficiency
• Respond to customer feedback professionally and in line with company values
• Collaborate with senior management on local marketing and promotional initiatives