(PKT) Administration Assistant at MedHealth

City of Moreton Bay, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative, Client services, Client concerns, Complaints handling, Email management, Answering phone calls, Scheduling appointments, Managing bookings, Document management, Data input, Practice management software, Attention to details, Customer service, Microsoft Office, Google Workspace, Prioritise tasks

Industry

Hospitals and Health Care

Description

Job Description The role: We have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Support Manager. 📅 Comprehensive onboarding and support will be provided. Your responsibilities include: All functions of the client experience at Pepper Kids Handling any client concerns & complaints Daily email management, opening, forwarding, actioning, and filing as required Answering phone calls and scheduling appointments Managing bookings and cancellations Document management Managing client and staff queries and concerns in collaboration with the Clinic Manager Data input and maintenance for our practice management software Other ad hoc tasks as required The hours: ⏳Monday to Thursday 8.30am to 5.30pm 🤸Short-day Fridays (either finish at lunch or start at lunch) About us: Pepper Kids Therapy is an allied health practice that provides a holistic approach to client care through speech pathology, occupational therapy, and psychology. Benefits: 🤗Supportive environment - teamwork, working in a team of 3, which makes up the Client Services Team ⏳Great hours - half day Friday 📈 Career Growth - Stand-out performers have the opportunity for career advancement with Pepper Kids 👶Paid Parental Leave - up to 12 weeks up to 12 weeks, additional paid parental leave to support parent's success both at work and at home What you will need to join the team: We recruit on the philosophy of finding the best cultural contributors for our team, with a focus on personality, attitude and long-term career potential. To be considered for the position, you will need a minimum of 2 years' experience in an admin role in a fast-paced environment and be able to demonstrate the following: Great attention to details Great attitude towards customer service and presentation Intermediate Microsoft Office/Google Workspace skills Ability to prioritise tasks Energetic, flexible and independent Understanding and respect for cultural diversity and differing abilities Assertive and patient communicator Committed to learning and implementing new skills Capable of working alone and as a valued team member Committed to advancing the lives of people with disabilities In short, a people’s champion and a wizard at getting tasks done 🤩🙌 If this is you, then we want to hear from you!! Feel free to call Therise Davis 07 3062 9292 or email [email protected] You can also apply via the job board you are viewing. Qualifications Google Platform Additional Information You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. State: QLD Job Status: Full Time

Responsibilities

The role involves managing all functions of the client experience, including handling concerns and complaints, managing daily emails, answering calls, scheduling appointments, and managing bookings and cancellations. Responsibilities also include document management, handling client and staff queries, and performing data input for practice management software.