Placement Support Team Leader at The Salvation Army

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance, Stakeholder Engagement, Financial Performance, Claims Management, Wage Subsidy, Organizational Skills, Attention To Detail, Administrative Skills, Communication Skills, Negotiation Skills, Conflict Resolution, Government Legislation Knowledge

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), our experienced employment teams have empowered people to find the right job since 1998 as part of the Australian Government's Employment Services network. We've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We are seeking an experienced and supportive individual to lead and collaborate with a team of Claims and Wage Subsidy Consultants, and to oversee the successful daily operation of the outcomes and wage subsidy function. The centralised team is responsible for detailed compliance checks and reviews across outcomes and wage subsidies for multiple contracts, confirming correct placements details have been entered, outcome/wage subsidy verification checks across multiple systems, collecting and managing evidence in accordance with policies and guidelines, and strong customer engagement. ABOUT THE ROLE Support and motivate a team of Claims and Wage Subsidy Consultants to focus on wage subsidies and claims and understand the needs, requirements & timeframes in which and how to action. Nurture effective relationships with external stakeholders to promote repeat business Achieve financial targets on a regular basis and identify opportunities to improve financial performance Maintain accurate and up to date information on all databases and systems Optimising legitimate claiming opportunities through special claim intervention in accordance with policy, contractual obligations, and guidelines Minimising missed or rejected claims by providing technical post placement support and claiming advice (includes training) to front line staff. Minimising recoveries by ensuring claims withstand EPlus & Department scrutiny ABOUT YOU A minimum of 3 years’ experience as a Manager in a compliance focused environment is preferred however strong applicants will be considered Experience in the employment services industry Extensive experience in building positive and professional relationships with stakeholders High level of personal organisational skills with strong attention to detail Strong administrative experience Advanced communication skills, negotiation and conflict resolution skills Knowledge of Government legislation BENEFITS Above Award wages + super Access to generous Not For Profit salary packaging of up to $15,900 per year (also for casuals) Access to meal and entertainment benefits of up to $2,650 through salary packaging An opportunity for a 9-day fortnight or an accrued day off every 4 weeks Access to relocation benefits through salary packaging options Up to 12 weeks Paid parental leave Novated car leasing Discounted health and fitness programs through Fitness Passport Learning and development to support you in your role Scholarships via Eva Burrows College Supported study options Comprehensive Employee Assistance Program Career progression opportunities Transfer opportunities – we are in every major city in Australia Making an impact – socially and environmentally – with one of the most loved charities in Australia To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. Applications will be reviewed on receipt and will be accepted until the position is filled. Job offers will be subject to a National Criminal History Check as per Police Certificate Guidelines and will be required to have a Working with Children Check. At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at employmentpluscareers@salvationarmy.org.au. Please specify the job title and location in the subject line. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check or relevant state equivalent. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

Lead and collaborate with a team of Claims and Wage Subsidy Consultants to oversee daily operations. Ensure compliance checks and reviews are conducted effectively across multiple contracts.