The Company: Aflac Columbus
The Location:Remote, US, 31999
The Division: PLADS
Job Id: 8089
Salary Range: $40,000 - $50,000
Job Posting End Date: August 20th 2025

EDUCATION & EXPERIENCE REQUIRED

• High School Diploma or Equivalent
• 1 - 2 years of job related experience
  Or an equivalent combination of education and experience

WHAT DOES IT TAKE TO BE SUCCESSFUL IN THIS ROLE?

• Effective communication skills – written, verbal, facilitation of strong working relationships.
• Basic knowledge of administrative and clerical procedures an systems such as word processing, managing files and records, and other office procedures and terminology.
• Problem solving and decision-making skills.
• Strong organizational skills.
• Strong interpersonal skills.
• Ability to work in a team environment.
• Current knowledge of the absence management industry a plus.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Performs routine administrative/clerical work.
• Copies claims files upon request.
• Creates and establishes new claims and/or leave of absence upon request.
• Reviews and researches incoming documents for proper placement and handling.
• Responsible for printing and mailing and making manual updates to correspondence as needed.
• Maintains and updates departmental documents.
• Monitors and manages group email boxes.
• Conducts provider and member outreaches via telephone, email, and faxing to follow up on outstanding information
• Documents activity and pertinent information within the source claim system; processes claim expenses.
• Generates reports as required; maintains files and analyzes data.
• Completes administrative support tasks for team including daily faxing, emails, and preparing correspondence.
• Completes special projects as assigned.
• Assist with other administrative task as needed.
• Performs other related duties as required.