Company Description
Founded in 1978, California Closets has built a reputation as the leader and design authority in delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to our customers’ lives and home by making space for what belongs. Think of it as ‘practical magic.’
Job Description
The Plan Review Specialist is a liaison between Design & Manufacturing, ensuring seamless delivery of accurate CAD files to Production and perfect plans to our Installation team. This role also links to Purchasing, delivering accurate information for Purchasing to successfully fulfill all Special Orders. The Plan Review Specialist plays a key role in how the clients view the delivery of quality products, innovative solutions, and white-glove service.

QUALIFICATIONS

• High school education or equivalent is required
• Customer-centric approach (Designer, Installation, Shop, Purchasing & End Customer)
• Demonstrates a sense of urgency. Practice immediacy
• Excellent written, verbal and electronic communication skills
• Self-motivated and able to work independently to drive agreed-upon company/departmental objectives
• Professional conflict resolution and problem-solving abilities
• Ability to use MS Office programs including Word, Excel, Outlook
• Ability to learn our California Closets CRM (CC Dashboard), and our California Closets autoCAD software (3D Cadsoft)
• Ability to read and create CAD files and Shop/Installation paperwork
• Ability to work in front of a computer for long periods of time
  Additional Information
  Find us on CaliforniaClosets.ca, Facebook, YouTube, and Instagram
  LL2023
  Canadian Privacy Policy: https://www.californiaclosets.ca/en/privacy-policy/
  Privacy Policy (Quebec): https://www.californiaclosets.ca/fr/politique-confidentialite-quebec/
  Terms and Conditions: https://www.californiaclosets.com/terms-conditions

• Responsible for ensuring that all purchasing deadlines are met, efficient process flows are maintained, and the customer experience is flawless.
• Ensure all submissions are accurate to the needs of the Customer, Designer, Standard Product Guide, and Standard Production practices.
• Meet with Design Consultants on an as-needed basis to perform Complexity Reviews of sold jobs to ensure the accuracy of details of the job are correct and ready.
• Provide consultation and submission for all other order types based on the business need.
• Produce output files of the final CAD design for Shop & Installation as determined by business need.
• Produce clarity for Installation in final job plans.
• Update CRM (Dashboard) with current Job Status and Notes for visibility to the business.
• Participate in business management meetings and provide consultation & support to other departments as needed.
• Collaborate on improving efficiencies in all pre production processes.