Planning Administrator at Home Group

Dundee, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

25972.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Desktop Administrative Support, System Updates, Customer Service, Works Order Management, Workforce Planning Systems, Attention To Detail, Organization, Planning, Meeting Deadlines, Flexibility, Initiative, Judgment, Technology Use, Online Systems

Industry

Non-profit Organizations

Description

Planning Administrator Hybrid working 2 days per week in our Dundee office and home working Permanent, Full time (37.5 hours per week) Salary circa £24,638 to £25,972 plus brilliant benefits including a Health Cash Plan Home, a place where you belong Are you a skilled Administrator, looking for a new role with a great employer? Join us at Home Group and be part of our Maintenance team. You’ll provide excellent desk top administrative support to our maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. What you’ll do Ensuring our systems have accurate, real-time information including maintenance works required on our customers’ homes Responding to customer, colleague, and supplier enquiries that come into our inboxes, and responding to telephone queries Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated Ensuring our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their allocated jobs Highlighting where job volumes exceed available resources so we can take appropriate action Why join us? This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Previous administration experience, working in a fast-paced Repairs and Maintenance team Good knowledge of and able to use workforce planning systems An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks! A flexible approach, able to use own initiative and judgement Able to use technology and online systems The practical bits Monday to Friday This is a hybrid role meaning that you'll work from home 3 days per week, as well as our office in Dundee 2 days You will occasionally be asked to visit various local offices or depots when training and meetings are required Working hours are typically 8.00 am to 16.00 pm, but we are flexible around this and happy to discuss other patterns What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7%25 and life insurance of 3x basic salary) Work your way with flexibility to balance life and work Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Planning Administrator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.

Responsibilities

The administrator will provide essential desktop administrative support to maintenance teams, focusing on keeping systems accurate with real-time information regarding maintenance works required on customer homes. This includes managing enquiries, updating works order systems for materials and subcontractors, and ensuring trade operatives are informed of their daily tasks and resource needs.