Planning Executive (Fresh Graduates are Welcome) at Rentokil Initial Group

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Route Optimization, System Operation, Customer Communication, Issue Resolution, Data Monitoring, Data Input, Report Generation, MS Office, Chinese Typing, Google Enterprise Solutions, Attention to Details, Data Sensitivity, Communication, Interpersonal Skills, Analytical Skills

Industry

Environmental Services

Description

Schedule pest control treatment activities using internal scheduling system, by liaising with field operations on resource availability, to produce efficient routes that maximize resource capacity Support Sales team with priority scheduling within routes to drive business growth Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation Organize and monitor data of correspondence and records by using the internal system System data Input and update Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment Other ad-hoc duties as assigned Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage Candidate with more experience will be considered as Senior Planning Executive Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide) Fast learner with strong attention to details Data sensitive, disciplined in maintaining accurate data for scheduling use Good communication, interpersonal and analytical skills Spoken and written English proficiency preferred. Self-motivated with positive working attitude and willing to learn Able to work independently with minimum supervision Good time management Able to work under pressure Immediate available is preferred Competitive salary package 13-month salary Flexible Working Hours Dental insurance Annual medical check up 5-day work week Paid Public Holiday Annual Leave Marital leave Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services) Offer learning & development and Training program Excellent promotion opportunities Excellent company culture Staff recognition awards

Responsibilities

The executive will be responsible for scheduling pest control treatments efficiently using the internal system, coordinating with field operations, and handling inbound customer communications regarding service scheduling and reported issues. They must also monitor service delivery status daily and complete transaction tasks to enable billing and payment collection.