Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, ‘better-for-you’ snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.
So, lace up your boots and let’s tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.

POSITION SUMMARY/OBJECTIVE:

The position ensures successful operation of Riverside’s Food Safety and Quality Management System, is a talented leader with strong coaching, people, and decision-making skills. They are passionate about Riverside’s values and purpose, food safety, quality (delighting our consumers) and always lead with a continuous improvement mindset.

EDUCATION & QUALIFICATIONS

• Bachelor of Science degree in Food Science and Technology or other related fields
• 7+ years comprehensive food safety and quality management experience with an extensive background in manufacturing in the highly automated food industry
• Strong knowledge of Good Manufacturing Practices (GMP), HACCP principles, BRC standards, quality improvement tools, root cause analysis and SPC
• Good understanding of food regulations for Canada, the U.S including organic and gluten free.
• GFSI, PCQI, HACCP, and internal audit certification and previous experience leading the audits preferably BRC standard.
• Resourceful and ADAPTABLE

SKILLS & ABILITIES

• Demonstrated management ability, capable of working on and leading a diverse TEAM
• Strong multitasking, analytical and decision-making skills with the ability to identify root causes and solve problems
• Self-starter with a high level of initiative and ADAPTABILITY
• Strong planning, organizing and time management skills, detail oriented.
• Strong communication skills (verbal and written), including the ability to make presentations and conduct training; and to write policies and procedures.
• Passionate individual that has the ability to develop relationships and the business.

• Demonstrate and uphold Riverside’s Values and purpose.
• Take OWNERSHIP of Riverside’s Food Safety and Quality Management System of the plant that they are assigned to.
• Establish and maintain food safety and quality standards for processes and products.
• Establish and maintain records to measure and track quality performance.
• Contribute to the plant team to obtain the maximum (best) rating for all the external audits, like unannounced BRC, customer’s audits, etc.
• Lead the voice of our consumers. Always looking for ways to facilitate and/or implement quality systems to provide the best consistent quality product that delight our consumers.
• Apply for and maintain regulatory and relevant industry certifications.
• Ensure that all regulatory, certification, and internal audits are successfully completed on a timely basis (CFIA, FDA, BRC, Gluten Free, Kosher, Organic, Vegan, RSPO, etc.)
• Ensure company food safety and quality program requirements and audits are always met while continuously building a positive relationship with customers.
• Complete a formal risk assessment on food safety, quality, food fraud and vulnerability for all new raw material and innovation items prior to launch approval
• Support the R&D Team with the development, validation, training, monitoring and accuracy of all critical parameters (CTP, CTQ, CTC)
• Demonstrate leadership in quality and continuous improvement
• Oversee the plant food safety and quality assurance TEAM to ensure all required internal documentation and regulatory records are kept up to date
• Coordinate with Marketing, Sales and Customer Service to respond to consumer and customer complaints and enquiries.
• Facilitate root cause analysis and support the plant leadership in implementing corrective and preventative actions in a RESPECTFUL manner for all quality and food safety complaints.
• Perform vital managerial functions:
• Monitor, train, cross train, coach, and mentor staff. Manage hiring, performance evaluation, discipline and termination of staff.
• Demonstrating HUMILITY by displaying good leadership by helping the TEAM succeed
• Coordinate training and coaching of plant staff in processes and procedures related to quality during the manufacturing process
• Manage quality related communication across all departments in the plant
• Ensure continuous improvement
• Keeps the work atmosphere FUN by keeping it light and welcoming
• Other duties as assigned