What You’ll Be Doing | Mō te Tūranga
We’re on the lookout for a collaborative and solutions-focused Platform Consultant to support and evolve NZAA’s core platforms. In this role, you’ll work closely with both our technology teams and business stakeholders to ensure our platform environment continues to support organisational goals and deliver maximum value.

You’ll play a key role in ensuring smooth operations, adopting new features, and driving best practice platform use across the organisation. It’s a great opportunity for someone who enjoys working at the intersection of business and technology and wants to influence meaningful change.

• Partner with business teams to understand platform needs, offer guidance on feature adoption, and drive continuous improvement.
• Provide training and support on new platform features, including user guides and hands-on workshops.
• Promote best practice by staying current on emerging platform trends and sharing insights across teams.
• Support compliance and security, ensuring NZAA platforms meet regulatory and industry standards.
• Champion continuous improvement, exploring new tools and solutions to evolve our platform environment.

About You | Mōu

To succeed in this role, you’ll bring a solid background in platform operations and a collaborative approach to working with both technical and business teams. You enjoy solving problems, making systems better, and helping others get the most from the tools they use.

• 5+ years’ experience in enterprise platform support.
• Relevant IT qualifications and practical experience.
• Platform certifications (preferred but not essential).
• A proactive mindset with the ability to adapt in a fast-paced environment.
• Excellent communication skills and a strong customer-focused approach.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We’re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don’t meet all the requirements, please still get in touch. We’d love to korero to see if you might be a great fit for the role

You’ll play a key role in ensuring smooth operations, adopting new features, and driving best practice platform use across the organisation. It’s a great opportunity for someone who enjoys working at the intersection of business and technology and wants to influence meaningful change.

• Partner with business teams to understand platform needs, offer guidance on feature adoption, and drive continuous improvement.
• Provide training and support on new platform features, including user guides and hands-on workshops.
• Promote best practice by staying current on emerging platform trends and sharing insights across teams.
• Support compliance and security, ensuring NZAA platforms meet regulatory and industry standards.
• Champion continuous improvement, exploring new tools and solutions to evolve our platform environment

To succeed in this role, you’ll bring a solid background in platform operations and a collaborative approach to working with both technical and business teams. You enjoy solving problems, making systems better, and helping others get the most from the tools they use.

• 5+ years’ experience in enterprise platform support.
• Relevant IT qualifications and practical experience.
• Platform certifications (preferred but not essential).
• A proactive mindset with the ability to adapt in a fast-paced environment.
• Excellent communication skills and a strong customer-focused approach