Platform Engineer at Agile Actors

Chalandri, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Platform Operations, System Stability, Tier 2 Support, SQL Query Optimization, System Integration Patterns, API-based Integrations, Event-driven Architectures, Message Queues, Release Processes, Monitoring, Alerting, Observability Solutions, On-call Rotation, Root-Cause Analysis, Technical Documentation, Knowledge Sharing

Industry

IT Services and IT Consulting

Description

Who are we We are a vibrant tech company that augments and empowers technical teams for both international and Greek clients. What sets us apart is our unique blend of coaching, continuous learning, and innovation, forming an ecosystem where professionals don’t just contribute, they grow. By joining Agile Actors, you don’t just work on cutting-edge solutions: You become part of diverse, dynamic teams where every step is a new career milestone. Our tech professionals augment teams that are global leaders in their domains, such as Austrian Post, Red Hat, Swissquote, and others. We are firm believers that work should be more than just a job: It should be a place where people thrive. That’s why we’re proud to be officially certified as a Best Place to Work 2025, a recognition that reflects our commitment to creating an environment where talent, passion, and growth flourish. Our values Having a purpose Being adventurous Being Agile Respect and Empower Authenticity and Trust Evolving through our clients Who will succeed in this role We’re looking for tech professionals with purpose, curiosity, and passion, people who see challenges as opportunities and want their work to have real impact. If solving problems excites you and collaborating with others inspires you, you’ll feel right at home with us. At Agile Actors, being part of our team means being adventurous and agile, ready to embrace new ideas and adapt to dynamic environments. You’ll join one of our local teams in Athens, working with talented clients to deliver solutions that shape the future of technology. As you grow through projects with global leaders, you’ll be constantly evolving, while being supported in an environment built on trust, respect, and empowerment. Platform Operations & Support Monitor, maintain, and optimize store-level platforms to ensure high availability, stability, and performance. Provide Tier 2 technical support to store operations teams, troubleshooting issues related to data flows, system performance, and system integrations. Collaborate with internal teams and external vendors to resolve platform incidents efficiently and minimize operational disruption. Systems Integration & Data Management Strong understanding of relational databases, including writing and optimizing SQL queries, performing data validation, and supporting ETL processes. Solid knowledge of system integration patterns, including: API-based integrations Event-driven architectures Flat-file integrations Message queues Real-time and batch processing Ability to work closely with engineering teams to implement, test, validate, and support integrations between store systems and enterprise platforms. Lifecycle & System Performance Ensure overall system stability and provide technical guidance during new system implementations. Contribute to continuous improvement initiatives for deployment pipelines, operational workflows, and system reliability. Support release processes and post-deployment validation activities. Monitoring & Reliability Implement, enhance, and maintain monitoring, alerting, and observability solutions to proactively detect and resolve performance issues. Participate in on-call rotation for critical store systems, ensuring timely incident response. Perform root-cause analysis and contribute to long-term system stability and reliability improvements. Collaboration & Communication Act as a key liaison between delivery, product, engineering, and business teams, ensuring clear communication of technical topics and operational risks. Produce and maintain technical documentation, including system flows, operational procedures, troubleshooting guides, and knowledge base articles. Provide training, knowledge sharing, and technical guidance to cross-functional teams when required. What's in for you Tailored Remuneration Package that recognizes your expertise with a competitive salary Private Health Care Insurance to ensure your physical well-being Ticket Restaurant Card Psychological Support through a professional helpline for you and your family, with 5 free sessions included to promote mental well-being. Developmental Benefits Internal Coaching Program empowers your growth, with experienced coaches supporting both technical and soft skills development. Personal Development Plan tailored with your coach to align with your career aspirations. 360° Continuous Feedback Model to keep your skills and performance aligned with your goals. Unlimited Training & Learning resources to cover all aspects of your professional growth, including access to various online platforms such as Udemy, Coursera, and Pluralsight from day one. Career Development Pathways that offer mentoring, leadership programs, and opportunities to enhance both technical and leadership skills. Chapters (Internal Communities) for sharing knowledge, mentoring, and shaping technology’s future. Diverse Customer Ecosystem offers dynamic opportunities for career growth and development. Onboarding Buddy to support and guide you from day one. Working model Flexible Working conditions tailored to your assigned account. Work-Life Balance with a culture that promotes flexibility and sustainability. By clicking "Apply" for this Job, you agree that you have read and accepted our terms relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein.

Responsibilities

The role involves monitoring, maintaining, and optimizing store-level platforms to ensure high availability and performance, while providing Tier 2 technical support for issues related to data flows and system performance. Responsibilities also include managing system integrations, supporting ETL processes, and contributing to continuous improvement initiatives for operational workflows and system reliability.