WHAT EXPERIENCE YOU NEED TO BE SUCCESSFUL

To thrive as a Platform Engineer, you’ll need a combination of hands-on technical expertise and a proactive mindset. You’re someone who loves to get stuck in and enjoys solving problems, documenting solutions, and improving systems.

Key skills and experience include:

• Experience in a technical infrastructure, platform, or hosting support role.
• Hands-on experience with Azure, and ideally some exposure to AWS.
• Good knowledge of Linux, Plesk, and common hosting stack elements like DNS, SSL, and web/email services.
• Comfort working with infrastructure-as-code, scripting, and deployment automation.
• Strong communication skills, with the confidence to engage with both technical and non-technical users.
• Experience with tools like Cloudflare, Atlassian Suite (Jira, Confluence), and monitoring systems.
• Bonus: knowledge of networking principles, Microsoft 365, or backup/DR solutions.

We’re challenging the ‘Gender Confidence Gap,’ which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply! Learn more about our commitment to equality, diversity, and inclusion here.

As a Platform Engineer, you’ll take ownership of the infrastructure that powers our client-facing platforms and internal systems, with a focus on Azure, automation, and reliability. You’ll work across cloud environments, hosting tools, and monitoring systems to ensure uptime, scalability, and performance.

As a Platform Engineer, you will:

• Maintain and optimize cloud infrastructure in Azure (and some AWS).
• Automate provisioning, deployment, and patching using Terraform, PowerShell, or scripting.
• Manage web hosting environments, including Linux servers and Plesk.
• Support platform security, backup processes, and access control.
• Respond to incidents, service alerts, and client escalations, including 24/7 rota participation.
• Monitor system performance and identify areas for improvement.
• Create and maintain platform documentation and runbooks.=
• Collaborate with support, delivery, and engineering teams to improve platform stability and speed.