About the job

👋 About Us

Otera (otera.ai) is an agentic-native and purpose-built platform for global enterprises such as Allianz, Siemens, Bayer, and Zurich Insurance to build, deploy, and manage Autonomous AI Agents- turning manual, fragmented processes into autonomous operations at scale.

Otera's agents handle end-to-end business processes: reasoning across complex documents, scaling consistent high-quality decisions based on intricate business rules, and operationalizing tribal knowledge that traditionally lived only in the heads of experienced staff.

With €15 million raised in a Series A funding round co-led by Red River West, Alpha Intelligence Capital, and Hoxton Ventures, and the support of existing investors Lunar Ventures and Stride VC, we are accelerating our vision to become the go-to provider for AI-driven automation solutions across the globe.

💼 About the Role

As a Platform / Infrastructure Engineer, you will play a key role in this transformation. You will help us build the abstractions, tooling, and infrastructure foundations that allow our engineering teams to deploy and operate Otera reliably across multiple cloud environments.

We currently run primarily on Google Cloud Platform in Europe and Microsoft Azure in the UAE, while actively expanding our AWS footprint in the US. A major focus of the role will be helping us build the right abstractions so that our infrastructure becomes genuinely multi-cloud rather than simply replicated across providers.

You will work across cloud infrastructure, Kubernetes, networking, security, Infrastructure as Code, observability, internal tooling, and deployment platforms, while partnering closely with engineering and security teams.

🔥 Key Responsibilities

• Design, build, and maintain scalable cloud infrastructure across GCP, AWS, and Azure.
• Help evolve our existing infrastructure function into a mature Platform Engineering capability.
• Build reusable infrastructure abstractions that support a truly multi-cloud architecture.
• Maintain and evolve our Infrastructure as Code using Terraform and Helm.
• Design, operate, and optimize managed Kubernetes environments, including GKE, AKS, and EKS.
• Support containerized workloads and deployment workflows using Docker.
• Design and maintain secure and reliable networking across cloud environments.
• Improve connectivity between applications, cloud providers, internal services, and external systems.
• Partner with our security function to continuously strengthen infrastructure security and cloud security practices.
• Collaborate with development teams to improve CI/CD pipelines, automated testing, security scanning, deployment workflows, and developer experience.
• Build and maintain internal platform tooling and support applications used across the organization.
• Improve infrastructure observability, reliability, scalability, and performance through monitoring, logging, alerting, and automation.
• Identify infrastructure bottlenecks and proactively recommend and implement improvements.
• Support and improve our AWS deployment in the US while helping standardize infrastructure patterns across providers.
• Support database and messaging infrastructure including PostgreSQL, Redis, and NATS JetStream.
• Contribute to future infrastructure initiatives, including additional cloud environments and potentially on-premises or customer-hosted deployments.
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😊 About You

We’re looking for an experienced infrastructure engineer who enjoys solving complex platform challenges and building reliable, scalable systems.

Ideally, you bring:

• 5+ years of experience with public cloud infrastructure, ideally GCP, AWS, or Azure.
• Strong experience with Linux and cloud networking.
• 3+ years of hands-on experience with Terraform and Kubernetes.
• Strong experience with Docker and containerized workloads.
• Experience with cloud security, infrastructure automation, and CI/CD.
• Strong understanding of monitoring, logging, alerting, and observability.
• Experience with Helm and production-grade Kubernetes environments.
• Familiarity with PostgreSQL, Redis, and messaging systems.
• Multi-cloud experience is a strong plus.
• A proactive, collaborative mindset and passion for modern Platform Engineering.