Platform Manager - AI & ML - Hawthorn East at Coles Group

Hawthorn East, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI/ML Platform Engineering, Software Engineering, Data Infrastructure, Cloud Platforms, MLOps Tooling, Container Orchestration, CI/CD Pipelines, Automation, Model Lifecycle, Feature Stores, Model Registries, Model Deployment, Platform Reliability, Performance Tuning, Incident Response, Agile Delivery

Industry

Retail

Description

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. About the team As the way we shop continues to evolve, our Data and Artificial Intelligence Team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing. The Data and Artificial Intelligence within the broader Coles Technology Team focuses on building data collection and analytics capabilities to uncover customer, product, and operational insights. Providing data driven support to our users and enabling Coles to be a data driven organisation. About the role For this exciting position within our Data and Artificial Intelligence team, we are seeking an experienced Platform Manager – AI & ML to lead the design, development, and delivery of AI/ML platform components including model training environments, feature stores, model registries, deployment pipelines, and monitoring frameworks. Working closely with the Senior Manager – AI & ML Platforms, your main responsibilities will include the following but not be limited to the below: Manage end-to-end delivery of AI/ML platform enhancements, ensuring scalability, availability, and performance. Collaborate closely with data scientists, ML engineers, software developers, and platform teams to understand requirements and translate them into platform capabilities. Implement and enforce best practices for MLOps, model versioning, lifecycle management, and platform security. Drive continuous improvement by integrating new tools, frameworks, and automation to streamline AI/ML workflows. Oversee platform reliability, incident management, and capacity planning to maintain high availability and operational excellence. Ensure compliance with data governance, security policies, and regulatory requirements relevant to AI and ML workloads. Provide regular updates and insights on platform performance, risks, and opportunities to senior leadership. We are looking for a versatile leader to lead, mentor, and grow a team of platform engineers, fostering a culture of innovation, collaboration, and high performance. You will set clear objectives and provide coaching to ensure delivery excellence and professional growth whilst also, collaborate cross-functionally with AI/ML product teams, data engineering, security, and architecture stakeholders to align platform initiatives with broader enterprise goals. You will advocate for Agile and DevOps principles within the AI/ML platform team, promoting continuous integration and delivery. Experience required Proven track record in AI/ML platform engineering, software engineering, or data infrastructure roles, with a minimum of 3 years in team leadership or management positions. Proven ability to lead and deliver complex AI/ML platform solutions in large-scale enterprise environments. Strong technical expertise in cloud platforms (Azure, Snowflake, Databricks), MLOps tooling, container orchestration (Kubernetes/Docker), CI/CD pipelines, and automation. Deep understanding of the AI/ML model lifecycle, feature stores, model registries, and model deployment best practices. Experience managing platform reliability, performance tuning, and incident response. Familiarity with data governance, security, and compliance in AI/ML contexts. Demonstrated success in building and scaling high-performing engineering teams. Hands-on coding experience in Python, Java, or similar languages. Experience working in Agile delivery environments. Commercial Skills and Formal Qualifications Expertise in AI/ML platform architecture, MLOps practices, cloud-native technologies, and infrastructure automation. Strong leadership, communication, and stakeholder management skills. Ability to translate complex technical challenges into actionable solutions. Education: Bachelor’s or Master’s Degree in Computer Science, Engineering, Data Science, or related field. Relevant certifications in cloud platforms, AI/ML engineering, or DevOps are a plus. What’s in it for you? Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it. Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in. Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings. Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers. Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training. Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family. Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares. About the recruitment process We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au Job ID: 166681 Employment Type: Full time

Responsibilities

The Platform Manager will lead the design, development, and delivery of AI/ML platform components, ensuring scalability, availability, and performance. They will collaborate with various teams to translate requirements into platform capabilities and drive continuous improvement in AI/ML workflows.