Platform Manager - Assets & Ops Services (Outage Mgt System) at CLP Holdings Limited
Hong Kong, Hong Kong Island, Hong Kong S.A.R. -
Full Time


Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Lead, User Requirement Analysis, System Design, System Enhancements, Troubleshooting, Stakeholder Management, Service Delivery, Project Delivery, System Support, Vendor Management, Incident Response, Problem-Solving, Analytical Skills, Change Management, Outage Management System, IT System Maintenance

Industry

Utilities

Description
Employment period: 2-year contract Location: Hung Hom Platform Manager – Assets and Operations Services (Outage Management Team) Key Responsibilities: Serve as a Team Lead in relevant domain, conducting user requirement analysis, end-to-end system design, system enhancements, and troubleshooting. Collaborate closely with stakeholders and service providers for solution planning, service delivery, and technical support. Lead small-to-medium sized IT projects on project delivery and system support Lead and guide junior IT staff (analysts, associates) on project delivery and system support Manage the implementation and ongoing maintenance of IT systems which are crucial to CLP’s business operations, particularly those related to the Power System/Outage Management. Key systems include but are not limited to: Outage Management System Outage Planning & Notification System Enterprise Data Historian (OSISoft PI) Participate in various system implementation lifecycle activities including development, deployment, testing, training, system cutover and rollout, documentation, maintenance, and support. Requirements: A recognized university degree in Information Technology, Computer Science, or related disciplines; a Master’s degree is desirable. 8-12 years of IT service experience. Extensive project management and vendor management experience across different cloud service models (SaaS, PaaS, IaaS). Proven experience in supporting critical systems and working effectively under pressure (e.g., 7x24 incident response and management). Strong problem-solving and analytical skills. Good communication skills with demonstrated ability in vendor, change, people and stakeholder management. Proactive, results-driven with a strong performance orientation. Commitment to continuous professional development. Proficient in spoken and written English. Domain knowledge in Metering is highly desirable. Knowledge / experience in DevOps, Test Automation, and API-based application integrations, AI concept and adoption would be highly preferred. Hands-on experience or knowledge in any two of the following areas: IT applications in utilities or energy sectors Technologies including .NET, .NET Framework, JavaScript, PowerShell, Microservices, T-SQL, RDBMS (e.g., MSSQL Server, PostgreSQL) System integration across different cloud services model (SaaS, PaaS, IaaS) and different integration approaches Cloud platforms such as Microsoft Azure and Alibaba Cloud DevOps, Test Automation, or API-based application integrations Less experience will also be considered as Associate Platform Manager – Assets and Operations Services ABOUT CLP CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia-Pacific region with over 8,000 employees. In Hong Kong, we operate a vertically integrated electricity business providing a highly reliable supply of electricity to over 80% of the city’s population. Outside Hong Kong, we invest in the energy sector on the Chinese Mainland, in Australia, India, Taiwan Region and Thailand. Our business spans the electricity value chain ranging from power generation, transmission and distribution to retail and smart energy services. We have a diversified portfolio of generating assets that uses a wide range of fuels sources including nuclear, renewables, gas and coal. To meet the evolving needs of energy users in a world being reshaped by decarbonisation and digitalisation, we strive to embrace new opportunities and expand our horizons as we fulfil our purpose to Power Brighter Tomorrows.
Responsibilities
The role involves serving as a Team Lead for the Outage Management Team, responsible for user requirement analysis, end-to-end system design, enhancements, and troubleshooting for critical IT systems like the Outage Management System. This includes leading small-to-medium IT projects, guiding junior staff, and managing the implementation and maintenance of systems crucial to power system operations.
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