Platform Manager - Cards & Merchants at Bank of New Zealand

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Platform Strategy, People Leadership, Delivery Management, Cross-Functional Collaboration, Service Ownership, Card Scheme Compliance, Payments Compliance, Merchant Acquiring, Technology Delivery Management, Financial Acumen, Incident Management, Problem Management, Vendor Management, Adaptability, Collaboration, Ownership

Industry

Banking

Description

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. We have an opportunity for a Platform Manager to join our Cards & Merchants Domain. As part of our wider Products & Services Technology area, the Cards & Merchants domain are responsible for BNZs card issuing, transactions switch and merchant acquiring platforms. In addition, the domain support scheme compliance, statementing, loyalty, disputes management and several unsecured lending products within our platforms. Our teams manage a large and diverse technology stack. You’ll have the opportunity to work on customer and bank critical systems. Mō te Tūranga | About the Role We sat down with the Head of Technology – Cards & Merchants, and he let us know the following about the role. What are some of the day to day tasks the person in this role will complete? Platform Strategy: Develop and communicate a compelling platform strategy that meets stakeholders' requirements, aligns with BNZ’s goals, and drives impactful outcomes. Guide technology teams toward delivery excellence. People Leadership: Lead Platform Owners/Leads, Principal Engineers and Engineering Leads through all employee lifecycle stages—attraction, recruitment, onboarding, development, retention, and offboarding. Foster a culture of trust, collaboration, and accountability to drive performance and alignment with business goals. Delivery & Planning: Create and maintain a comprehensive roadmap, to meet agreed business objectives. Manage and ensure BNZ initiatives within your portfolio are delivered on time and in budget. Cross-Functional Collaboration: Work closely with technology teams, architects, vendors, and stakeholders to design, build, and maintain a seamless platform that integrates with other systems. Service Ownership: Ensure compliance with BNZ group information risk and other policies and deliver safe, secure and reliable systems. Lead incident and problem management response across your portfolio. What is the most exciting thing about this opportunity? You will be instrumental in driving business modernisation across Cards & Merchant platforms, ensuring alignment with strategic goals, and fostering high performing teams. This role allows you to make a significant impact on the bank's technology portfolio by delivering high-quality resilient platforms. You’ll lead the development and operations of platforms within the Cards & Merchants Technology Domain. What will success look like for the candidate in this role? Success in this role will be demonstrated by effectively leading teams to achieve our strategic goals, ensuring alignment with customer and stakeholder needs. The candidate will successfully build a high performing and engaged team, nurture a culture of trust, collaboration and accountability. You’ll lead internal teams and work with partners to ensure platform stability, scalability, security, and compliance. What technical skills are required for this role? We are looking for an experienced people leader (leading leaders) who also brings experience in: Card scheme / payments compliance Merchant acquiring & cards issuing knowledge Technology delivery management Financial & commercial acumen Strong incident & problem management Vendor management What attributes will this person display in order to be successful in this role? To navigate a complex and evolving environment, the successful candidate will be highly adaptable. They will be self-motivated and take ownership of their work to deliver successful outcomes. Being able to collaborate effectively is essential for the domain to achieve its objectives. Willing to work as a team to win together. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand Please note applications close Tuesday 10 February 2026. This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 10 February 2026 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Responsibilities

The Platform Manager will develop and communicate a platform strategy, lead technology teams, and ensure compliance with information risk policies. They will also manage a comprehensive roadmap to meet business objectives and lead incident management across their portfolio.