Platform Manager at Oura

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

214000.0

Posted On

08 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PLM Systems, Product Data Management, ECM, IT Systems, Data Security, User Support, Vendor Management, MCAD, ECAD, ERP, Release Management, Jira, SQL, Digitalization Projects, Technical Strategy, Analytical Skills

Industry

Wellness and Fitness Services

Description

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we helped millions of people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day. We're hiring a Platform Manager, PLM, to serve as the Architect, Technical Specialist and a Guardian of our PLM environment. You are the expert responsible for ensuring our Product Data Management (PDM) and related ECM/IT systems are not only technically resilient and high-performing, but are fully aligned with our people and critical processes. You will proactively study, drive, and execute key initiatives into reliable system solutions that accelerate our entire product lifecycle. Your core value lies in your deep understanding of PLM governance complexity and your ability to effectively translate and communicate that necessity to the business. You will lead/execute the architectural design, continuous development, and maintenance of the PLM environment. This includes optimizing data models (e.g., product structure, variant management) and enhancing core functionality to maximize organizational efficiency, quality, and security. You also interface with external system vendors and consultants to ensure system compatibility and adequate support. As the internal technical authority, you will own the system’s functionality and the integrity of critical integrations with MCAD, ECAD, and ERP. You are responsible for Release Management, meticulously planning deployments to ensure zero disruption to product development timelines, and managing expert level support together with the system vendor. Your success hinges on the quality of data flow and collaboration. You will work intensely with Engineering, Supply Chain, and Business Systems teams to define configuration needs, driving User Experience (UX) optimization and ensuring maximum data compliance and adoption across the organization. What you will do: Execute the PLM roadmap, ensuring the systems support the entire product lifecycle, from CAD/ECAD creation through MBOM release. Drive the continuous development of the PLM environment and related IT tools. Serve as the internal technical authority, owning the system's functionality and resilience. Ensure the integrity of critical integrations with enterprise systems, including MCAD, ECAD, and ERP. Lead Release Management, meticulously planning deployments of patches and new features. Define and enforce standards for data security and access control. Manage efficient Tier1-Tier 3 support with the system vendor Conduct proactive vendor management to optimize support and system compatibility Provide high-quality User Support for the PLM platform, acting as the primary point of contact for functional and technical queries. Evaluate and execute process development and alignment initiatives for PDM and ECM Requirements Education: Bachelor's or Master's degree in Engineering, Business Administration, Information Technology, or a related field. Deep Proficiency in PLM systems: Minimum of 5 years of hands-on experience in the administration, configuration, and maintenance of a PLM software, Siemens Teamcenter preferred Understanding of migration strategies, testing, and system upgrade management.Familiarity with PLM backend database concepts (e.g., SQL) sufficient for troubleshooting and performance monitoring Practical experience in configuring and developing Jira to manage product development tasks and issues. Experience in working with vendors to optimize support, and ensure system compatibility and performance standards are met.Proven experience in providing high-quality User Support and driving User Experience (UX) optimization for key power users.Experience on IT system studies and executing digitalization projects We would love to have you on our team if you have: Demonstrated technical skill in managing and troubleshooting integrations with MCAD/ECAD systems (e.g., Altium, NX, Solidworks preferred). Advanced analytical skills for efficiently diagnosing and resolving complex technical and functional issues The ability to create and present technical strategies to business stakeholders and senior management. Proven ability to work effectively with highly technical teams (Engineering) and operations-focused teams (Manufacturing/CMs) to gather requirements and drive consensus. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $142,000- $214,000 Region 2 $130,000- $196,000 Region 3 $120,000- $180,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Responsibilities

The Platform Manager will lead the architectural design and continuous development of the PLM environment, ensuring it supports the entire product lifecycle. They will also manage critical integrations with enterprise systems and oversee Release Management to ensure smooth deployments.