Platform Operations Specialist at NielsenIQ

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Operations, Process Improvement, KPI Analysis, Production Workflows, Excel, SQL, SAP, Python, Communication, Interpersonal Skills, Time Management, Organizational Skills, Proactive Learning, Adaptability

Industry

Software Development

Description

Company Description NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com Job Description Ensure effective management of platform transition, covering governance, supports alignment with standards, enabling roll out and adoption of new process and platform, and support new business requests. This role is ideal for someone with hands-on experience in production teams, particularly within MI Retail Panel, and who thrives in a collaborative, detail-oriented, and improvement-driven environment. Key Responsibilities Become expert of process and tools (SME) Support platform convergence (planning, roll out, adoption) Support new business requests – implementation/execution of related tasks Monitor and analyze KPIs to identify gaps vs global standards, drive achieve higher standardization and correctness of shop master Collaborate with cross-functional teams including production, global hubs, and project stakeholders Deliver projects and initiatives aligned with business goals and timelines Qualifications Minimum 3 years of relevant experience in data operations, preferably within MI Retail Panel (operations, quality, etc.) Proven experience in process improvement and KPI analysis Strong understanding of production workflows and challenges Skills & Competencies Technical Skills: Proficiency in tools such as Excel SQL, SAP, or Python is a plus. Soft Skills: Strong communication and interpersonal skills Ability to transfer information and knowledge effectively Excellent time management and organizational skills Proactive and self-driven approach to learning and improvement Flexible and adaptable to changing priorities. Language Proficiency: Fluency in English is required; additional regional languages are a plus. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

The Platform Operations Specialist will manage platform transitions, ensuring alignment with standards and supporting the rollout and adoption of new processes. They will also monitor KPIs to identify gaps and collaborate with cross-functional teams to deliver projects aligned with business goals.