Platform Support Engineer at Tradeweb

Jersey City, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

220000.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Instrumentation, Monitoring, Reporting Tools, Issue Resolution, Availability Management, Problem Solving, Object-Oriented Development, C++, Relational Database, Communication Skills, Multi-tasking, Fixed Income Market Knowledge

Industry

Financial Services

Description

Tradeweb is a global leader in electronic trading for rates, credit, equities, and money markets. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers. Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.2 trillion over the past four fiscal quarters, topping $2.5 trillion in ADV for the first quarter of 2025. Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues – and 2024 was our 25th consecutive year of record revenues. Tradeweb is a great place to work, recognized in 2024 by Forbes as one of America’s Best Companies (2024) and by U.S. News & World Report as one of the Best Financial Services Companies to Work For. Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer. Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading. https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf [https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf] Group Details The ideal candidate will have experience maintaining and supporting trading systems. The person in this role will work with internal teams and must have a goal-oriented attitude and a structured methodical approach to project and assignments. A working knowledge of the fixed income market is preferred. Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts. There may be days where travel to the Jersey City office is recommended for organizational off-sites. Job Responsibilities * Work as part of a global support team * Develop system instrumentation, monitoring and reporting tools * Work with internal businesses to identify and resolve issues * The provision of extremely high levels of availability for the production, demonstration and test systems * Resolve of any problems in these systems in a timely and professional manner * Proactively learn and understand business needs and develop or implement solutions Qualifications * Experience supporting an existing large system to very high levels of availability, ideally financial and/or trading systems * Working on existing internal systems * The team works very closely, and it is a high-pressure mission critical production environment. * Strong communication skills * In this role you will be required to be flexible regarding work schedule, including occasional weekend duties. * 3 or more years of object-oriented development experience (ideally C++) * Relational Database experience * Bachelor’s Degree (Computer Science or Electrical Engineering is preferred) * 3-5 years’ work experience, preferably in the Financial Services industry * Proven ability to problem solves and multi-task Additional Information Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer: * Health Insurance: Highly competitive medical, dental, and vision programs * Hybrid Environment: Our employees have the flexibility of working in the office and from home. * Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members. * Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses. * Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute. * The current pay range for this role is currently $180,000 to $220,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, and internal guidelines. * This role will also be eligible to participate in Tradeweb’s discretionary bonus program. * This role is expected to remain open until 3/23/26. Other Benefit Programs * Pre-Tax Commuter Benefits Program * ARAG Legal Services * Employee Assistance Program * Tuition Reimbursement * Financial Wellness Tools * Travel Assistance Benefits * Pet Insurance * Corporate Gym Subsidies * Wellness Perks * Paid Time Off and Parental Leave

Responsibilities

The role involves working within a global support team to develop system monitoring tools and ensure extremely high levels of availability for production, demonstration, and test systems. Responsibilities include identifying and resolving issues by working closely with internal business teams and proactively learning business needs to implement solutions.