Platform Support Team Leader at City of Parramatta External Careers Site

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

146512.94

Posted On

11 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Leadership, Infrastructure Management, Cloud Platforms, ITIL v4, Cyber Security, Stakeholder Engagement, Change Management, Technical Governance, Automation, Customer Service, Enterprise Technical Solutions, Compliance

Industry

Government Administration

Description

At a Glance * Work type: 35 Hours per week | Hybrid Flexible working arrangements * Salary: $146, 512.94+ 12% superannuation * Employment type: Up to 6 month full time term contract. * Closing date: 9pm, Sunday 24 May 2026 The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable. About the role This role is responsible for leading the Platform Support Specialist to ensure the secure, stable, and innovative operations of Councils Infrastructure and Cloud platforms. The team will take a strong Customer Service orientated approach to its operations and support of the business. This position spans multiple platforms and projects, providing technical governance including alignment to strategy and business outcomes. On a daily basis you will: * Lead the design and delivery of enterprise technical solutions in collaboration with stakeholders and suppliers. * Drive strong stakeholder engagement and customer-focused service across ICT and Council. * Manage and maintain technical platforms to ensure security, compliance, and fitness-for-purpose. * Oversee governance and compliance with ITIL, change management, and cyber security standards (including Cyber 8). * Lead and develop the team while supporting projects, continuous improvement, automation, and issue resolution. About You The successful candidate should have 6+ years’ relevant IT industry experience with at least 3 years in a highly technical role leading a team. You will also bring: * Tertiary qualifications in Information Technology, or accepted experience combined with relevant certifications. * Relevant vendor qualifications associated with technical platforms. * ITILv4 or later certification and knowledge. * 5+ years’ experience in a complex IT infrastructure environment incorporating * Strong Cyber Security awareness and understanding. What’s on offer We are offering a full-time term contract for up to 6 months, with an attractive remuneration from $ 146,512.94 plus 12% superannuation. In addition, City of Parramatta also offer excellent employee benefits which include: * A range of flexible work arrangements including hybrid WFH arrangements * Central Parramatta location (Public transport at our door, discounted parking) * Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year) * Learning and development opportunities * Health and Wellbeing programs (Fitness Passport, flu shots, etc.) Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description [https://copauehrmspd.blob.core.windows.net/pds/Position Description - Platforms Support Team Leader 2026.pdf]. Review our Values Flyer [https://copauehrmspd.blob.core.windows.net/pds/3965_Parramatta Values_1pager (1).pdf] [https://copauehrmspd.blob.core.windows.net/pds/Our Values and Behaviours (1).pdf]which outlines Council's core values and behaviours. Alternatively for a confidential discussion please contact Sarang Vengurlekar on email svengurlekar@cityofparramatta.nsw.gov.au [svengurlekar@cityofparramatta.nsw.gov.au] How to apply Candidates MUST apply online. Please attach a Cover Letter addressing the requirements of this role. Applications close 9pm, Sunday 24 May 2026 and will not be accepted through any other medium. This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.  The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding visas may be considered for Casual or Term contracts, subject to their visa work conditions.

Responsibilities

Lead the Platform Support Specialist to ensure secure and stable operations of infrastructure and cloud platforms. Drive technical governance, stakeholder engagement, and the delivery of enterprise technical solutions.