Platforms product lead at ReDI School of Digital Integration gGmbH

Dusseldorf, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, User-Centered Design, Agile, Cross-Team Coordination, Technical Operations, Data Analysis, Stakeholder Management, Platform Development, Quality Assurance, User Feedback, Mentoring Platforms, Learning Management Systems, AI Integration, Problem Solving, Communication, Collaboration

Industry

Description

Overview We are looking for a strategic and hands-on Platforms Product Lead (full-time) to join ReDI School from as soon as possible. In this role, you will own and continuously improve ReDI’s digital platforms, including our learning platform, mentoring platform, Talent Pool, ensuring they reliably support learners, volunteers, and partners across Germany. You will work closely with internal teams and external technical partners to translate needs into clear platform priorities, coordinate delivery, and ensure high-quality, user-centered digital experiences. The role combines product thinking, operational ownership, and cross-team coordination. 100% (40 hours per week) Contract until December 2026 (with a high likelihood of extension) Initiative application due to pending funding status: We expect to confirm the role by the beginning of January Location: Germany (NRW or Berlin preferred, hybrid) Flexible working hours (occasional coordination outside standard hours may be required) Salary Conditions: TVöD E11 Your mission The Platforms Product Lead strengthens ReDI School’s digital ecosystem by ensuring that our learning, mentoring, and career platforms are reliable, user-centered, and impactful. Their mission is to translate the needs of learners, volunteers, and partners into well-functioning digital products; coordinate high-quality platform delivery with internal teams and external partners; and continuously improve user experience through data, feedback, and thoughtful product decisions. They act as the bridge between educational goals, technical implementation, and user experience, creating digital environments where accessible education, empowerment, and long-term impact can thrive. Your tasks 1) Roadmaps, Priorities & Cross-Team Alignment Co-define and maintain product roadmaps for the LMS, mentoring platform, Talent Pool, and AI-powered features, based on organizational goals, user needs, and data. Help shape platform user journeys and ensure a consistent experience across systems. Align priorities across internal stakeholders and coordinate with external partners to plan delivery and timelines. 2) Platform Setup, Customization & Quality Lead platform configuration: structure, templates, permissions, workflows, and overall setup. Coordinate quality assurance for updates and releases, ensuring platforms are reliable, accessible, and easy to use. Support rollouts and platform changes with clear documentation and smooth onboarding experiences. 3) Daily Technical Operations & Partner Coordination Oversee platform monitoring, bug reporting, and technical health checks. Coordinate external development partners to ensure timely fixes, improvements, and stable operations. Identify technical risks early and ensure mitigation plans are in place. 4) AI-Enabled Learning Features Define user journeys and requirements for AI-supported learning experiences. Coordinate testing and refinement of AI interactions to ensure usability, reliability, and responsible use. Coordinate deployments and quality testing with partners. 5) Mentoring Platform & Talent Pool Ownership Lead feature improvements for the mentoring platform (ReDI Connect), focusing on user experience and smooth workflows. Improve data structures, user flows, and matching functionality in the Talent Pool. Ensure both platforms meet the needs of learners, mentors, and employers. 6) User Feedback & Improvement Cycles Contribute to user research and feedback loops (surveys, interviews, usability checks), in close collaboration with program leads. Translate insights into platform improvements and partner delivery plans. Support improvements to onboarding and key user journeys. Your profile Essential Skills & Experience Proven experience (3-5 years) as a Product Owner / Product Manager (or similar), ideally working with multi-user digital products (e.g., platforms, marketplaces, content-heavy tools, or SaaS products). Experience coordinating external developers/technical vendors and managing delivery dependencies. Ability to turn needs into clear requirements and priorities, and ensure alignment between stakeholders and delivery partners (even if partners write the detailed technical tickets). Strong analytical mindset: comfortable working with dashboards, user metrics, and operational insights. Experience with integrations (e.g., SSO, communication tools, CRM systems) and platform ecosystems. Excellent communication and collaboration skills in cross-functional environments. Experience in Agile / Scrum ways of working. Competencies & Mindset User-centered thinking: empathy for learners, mentors, and employers. Strategic prioritization: balancing impact, effort, and feasibility. Structured problem-solving: able to simplify complexity and make decisions. Adaptability: comfortable in a fast-moving, mission-driven, multicultural environment. Ownership mentality: drives follow-through and keeps platforms running smoothly. Nice to Have / Bonus Points Familiarity with learning platforms (LMS) or education technology. Experience with mentoring platforms, talent platforms, or matching systems. Why us? We offer a job with purpose: we want to make a positive change in society and for people with a refugee or migration background. With us, you have an exciting job with a theme of the future! We are committed to digital education and deal with current tech topics. You will be a part of an empowering culture: we are reliable, helpful, caring and playful! You have a lot of freedom to make decisions in your space and to influence the impact in your team and the wider organisation. You will become part of a great international community: we enjoy working together and celebrating our successes - as a team and with our students, volunteers and partners. We offer a strong and exciting network: we work with many impressive companies, foundations, NGOs, authorities and political bodies. A flexible working environment as well as time for relaxation and upskilling is a given. Your working hours are mostly flexible, you get 30 days of vacation plus educational leave, and any overtime is compensated as free time. Fair salary: we pay according to the TV-L and TVöD salary frameworks Contact Please apply here with a CV in English (without a picture) and personal letter in English before December 24th 2025. If you have any questions, please contact Pierluigi at pierluigi@redi-school.org

Responsibilities

The Platforms Product Lead will own and improve ReDI’s digital platforms, ensuring they support learners, volunteers, and partners effectively. They will coordinate with internal teams and external partners to deliver high-quality, user-centered digital experiences.