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Platinum Banker-Household-Outbound-Branch Banking-Service at Kotak Mahindra Bank

Nagpur, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Customer Satisfaction, Business Development, Upselling, Cross-selling, Performance Analysis, Data Analysis, Reporting, Communication, Strategic Planning

Industry

Banking

Description

A Relationship Manager is responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and identifying opportunities for business growth. Key Responsibilities * Client Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact and trusted advisor. * Customer Satisfaction: Monitor client satisfaction and feedback, addressing any issues or concerns promptly to enhance the client experience. * Business Development: Identify opportunities for upselling and cross-selling products or services to existing clients, contributing to business growth. * Collaboration: Work closely with internal teams, such as sales, marketing, and customer service, to ensure seamless delivery of services and meet client needs. * Performance Analysis: Analyze client data and performance metrics to identify trends, risks, and opportunities for improvement, developing action plans accordingly. * Reporting: Prepare and deliver presentations, proposals, and reports to clients, highlighting value propositions and outcomes achieved through the partnership.

Responsibilities

The Relationship Manager is responsible for building and nurturing long-term client relationships while identifying opportunities for business growth through upselling and cross-selling. They also monitor client satisfaction and collaborate with internal teams to ensure seamless service delivery.