Player Protection Executive at Rank Interactive
Sheffield, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

03 Jul, 25

Salary

0.0

Posted On

03 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Training, Communication Skills

Industry

Marketing/Advertising/Sales

Description

Company Description
Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.
Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.
With offices in the UK, Gibraltar, Mauritius & South Africa and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.
Joining our high-performing and inclusive culture, you’ll instantly become part of a team supporting our customer-facing initiatives.

SHEFFIELD

Our Customer Solutions Hub is based in the heart of Sheffield, with beautiful views of Victoria Quays and easy access to the town centre. We’re proud of the environment we’ve created and unlike other Contact Centres, we offer a culture of learning, development and fun.
Look at our careers site to find out more: https://careers.rank.com/
Job Description
We’re looking for a passionate individual to join our growing team at Rank Interactive, a leading online gaming company. As a Player Protection Executive, you’ll play a vital role in keeping our customers safe and ensuring fair play.

Responsibilities
  • Be the first line of defence for our customers, using your skills to identify potential risks
  • Analyse customer activity and background information to support responsible gambling practices
  • Help us protect vulnerable customers from problem gambling.
  • Work with colleagues to ensure compliance with anti-money laundering regulations
  • Collaborate with the Player Protection Manager to make informed decisions about customer accounts
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