THE COMPANY:

As the leading residential property management company in North America, we work hard to help communities thrive. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties.
Job Overview:
FirstService Residential has various growth opportunities for maintenance professionals like you. Under the general supervision of the Director of Facilities Management, the employee will be responsible for creating a full-service plumbing department to service FirstService Residential – Missouri’s 200+ communities and its 30,000+ residents. The employee will be responsible for journey-level work in the installation, maintenance, inspection, modification, and repair of residential and commercial plumbing equipment and systems. As the leader in the property management industry, FirstService provides associates with paid time off, vacation plans, medical and dental coverage, 401K matching, and more. FirstService provides exceptional service because we hire extraordinary people.
This position is Full-Time, Monday through Friday 7:30 a.m. – 3:30 p.m.

EDUCATION, EXPERIENCE, AND REQUIREMENTS:

• Minimum of five years’ experience in commercial and residential plumbing service work and installations preferred
• Thorough knowledge of local, state and national plumbing codes
• Exceptional customer service skills
• Valid driver’s license

KNOWLEDGE, SKILLS, AND PROFICIENCIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• High degree of technical knowledge related to all aspects of plumbing work
• Understanding of residential and commercial plumbing systems, pumps, pressure reducing equipment, water heaters and recirculation systems
• Understanding of drain, waste and vent systems
• Basic computer skills, including email
• Basic Smartphone knowledge and skills
• Aptitude for identifying inefficiencies and offering improvement strategies
• Strong communication and organizational skills
• Consistent and prompt follow-up with customers
• Good attention to detail and organizational skills
• Ability to prioritize work orders and project requests
• Team player with collaborative attitude

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Stand, walk, climb, stoop, kneel and balance regularly
• Lift and adjust heavy objects up to 50 lbs.
• Frequent exposure to moving mechanical parts
• Contact with sharp, hot and/or very cold supplies and equipment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time

YOUR RESPONSIBILITIES:

Under the general supervision of the Director of Facilities Management, the employee will be responsible for creating a full-service plumbing department to service FirstService Residential – Missouri’s 200+ communities and its 30,000+ residents. Under this new department, the employee will be responsible for hiring apprentice positions, bidding jobs, and managing projects. In addition, the employee will be responsible for journey-level work in the installation, maintenance, inspection, modification, and repair of residential and commercial plumbing equipment and systems.

Essential Duties & Responsibilities:

• Install, service and repair all aspects of residential and commercial plumbing fixtures and systems in accordance with local and state plumbing codes.
• Diagnose plumbing related problems and code violations; recommend and implement appropriate repairs.
• Ensure compliance of safe working practices and conditions in accordance with OSHA guidelines and regulations.
• Maintain records of customer requests, services performed or other related dispatch information.
• Work on a scheduled and on-call basis as assigned, responding to routine and emergency calls for repairs and service.

ADDITIONAL RESPONSIBILITIES:

• Plans, monitors, and appraises plumbing bid job performance
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Stand, walk, climb, stoop, kneel and balance regularly
• Lift and adjust heavy objects up to 50 lbs.
• Frequent exposure to moving mechanical parts
• Contact with sharp, hot and/or very cold supplies and equipmen