Plumber

at  Marriott International Inc

Job Number 24059689
Job Category Engineering & Facilities
Location W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Fix minor plumbing problems such as unclogging drains. Assemble pipe sections, tubing, and fittings. Fill pipes or plumbing fixtures with water or air to detect and locate leaks. Review blueprints, building codes, and specifications. Study building plan and inspect structure in order to plan installations. Measure, cut, thread, and bend pipe to required angle. Install and maintain pipe assemblies, fittings, valves, appliances, and fixtures. Perform miscellaneous minor repairs. Perform preventative maintenance on tools and equipment.
Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Develop and maintain positive working relationships with others. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

EDUCATION

Technical, Trade, or Vocational School Degree

RELATED WORK EXPERIENCE

At least 2 years of related work experience

SUPERVISORY EXPERIENCE

No supervisory experience is required
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Safety and Security

• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Complete appropriate safety training and certifications to perform work tasks.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.

Policies and Procedures

• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect the privacy and security of guests and coworkers.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
• Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Address guests’ service needs in a professional, positive, and timely manner.
• Assist other employees to ensure proper coverage and prompt guest service.
• Thank guests with genuine appreciation and provide a fond farewell.
• Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).

Communication

• Provide assistance to coworkers, ensuring they understand their tasks.
• Speak to guests and co-workers using clear, appropriate and professional language.

Assists Management

• Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
• Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
• Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
• Collaborate with management to formally recognize hourly employees’ performance contributions.
• Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).

Working with Others

• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.
• Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Physical Tasks

• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move up and down a ladder.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance.
• Stand, sit, or walk for an extended period of time or for an entire work shift.

Install, Maintain, and Repair Items

• Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
• Repair miscellaneous gas, electric, and steam appliances, including kitchen equipment (e.g., dishwasher, oven).
• Install and maintain appliances, electronics, and equipment.
• Recommend replacement of defective/outdated appliances, electronics, and equipment.
• Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
• Prioritize non-guest repair requests.
• Respond and attend to guest repair requests.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds (e.g., A/C unit, television, dresser).
• Carry all equipment (e.g., keys, phones, pager, tools, radio) in order to maintain preparedness to carry out work tasks at all times.
• Use the Lockout/Tag out system before performing any maintenance work.
• Ensure that all flammable materials are stored in OSHA and EPA approved containment devices.

Guest Room Preventative Maintenance

• Coordinate scheduled preventative maintenance jobs with guests.
• Use the Servicing/Win Track preventative maintenance system.
• Analyze room defect trends to eliminate recurring problems, including inspecting the condition of furniture and appliances and reporting damages to manager/supervisor.

Maintain Building and Property

• Identify, locate, and operate all shut-off valves for equipment.
• Calibrate all controls, gauges, meters, and other equipment as required.
• Monitor and maintain potable water within acceptable levels.
• Conduct daily inspections of the property’s mechanical plant to ensure optimum operating conditions and prevent unnecessary down time or mechanical interruption of operations.
• Assist in training mechanical level and other departmental hires on equipment, policies, and procedures.
• Maintain the physical plant of the property according to the company standard operating procedures.
• Evaluate and coordinate repair and maintenance projects and building improvements.
• Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
• Maintain proper maintenance inventory and requisition parts and supplies as needed.

Maintain Records or Logs

• Read, log, track, and interpret readings from meters, gauges, and other measuring units.
• Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.
• Record information for unfinished calls into “pass-on log book” prior to shift change.
• Track status of open maintenance issues using computer software (e.g., Guestware), log book, or white board.

Coordinate with Others

• Communicate with customers when necessary to resolve maintenance issues.
• Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement.
• Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues.