Plumbing Service Manager at TE Certified Electrical, Plumbing, Heating & Cooling

Jonesboro, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

150000.0

Posted On

04 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Residential Plumbing Experience, Troubleshooting, Training, Service Department Management, Recruiting, Coaching, Technical Phone Calls, Customer Service, Sales Process, System Installation, System Repair, Georgia Plumbing License, Growth Orientation, Flexibility, Multi-tasking

Industry

Construction

Description

Description At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we’re known for exceptional craftsmanship and customer care. But what really sets us apart is our people. We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success. If you're passionate, skilled, and ready to grow—we want you on our team. TE Certified has recently expanded its Plumbing service department with a new location in Jonesboro, GA. TE is looking for a Residential Plumbing Service Manager to spearhead our company's growth. This is an excellent opportunity to fast track your career in the Plumbing service industry and comes with major perks and responsibilities. This position requires someone with the knowledge and skill to successfully run and improve a service department. Ideal candidates should: Have significant residential Plumbing experience, excellent troubleshooting and training abilities, and a good understanding of the residential Plumbing service and sales process. Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing Plumbing service technicians. Be comfortable fielding technical phone calls, as well as handling difficult situations and demanding customers. Be confident riding along and training new technicians. Be able and willing to teach technicians how to repair and install plumbing systems, as well as train on customer service and sales. Be comfortable and confident operating a first-class plumbing department within an established business. This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Jonesboro, GA area. We understand the importance of providing comprehensive benefits to support our team members' health, well-being, and professional growth. As part of our commitment to employee satisfaction and success, we offer the following benefits: 401(k): Prepare for your future with our 401(k)-retirement savings plan. 401(k) Matching: We match a percentage of your contributions to help you reach your retirement goals faster. Employee Discount: Enjoy exclusive discounts on products and services offered by TE Certified Electricians. Fuel Card: Receive a fuel card to help offset the cost of transportation for work-related travel. Take Home Truck: Commute in a company provided work truck. Phone Allowance: Receive a weekly phone bonus. Gym Membership: Stay fit and healthy with a complimentary gym membership. Vision Insurance: Maintain clear vision and eye health with our vision insurance coverage. Dental Insurance: Take care of your oral health with our comprehensive dental insurance coverage. Health Insurance: Choose from a range of health insurance plans to meet your needs and those of your family. Health Savings Account (HSA): Save for medical expenses with a tax-advantaged HSA. Life Insurance: Gain peace of mind knowing that you and your loved ones are protected with our life insurance coverage. Paid Time Off: Take time to recharge and relax with generous paid time off benefits. Paid Holidays: In addition to paid time off, enjoy multiple paid holidays. Professional Development Assistance: Pursue your career goals with financial support for professional development activities and training programs. Referral Program: Earn rewards for referring qualified candidates to join the TE Certified Electricians team. Requirements Valid Georgia Plumbing License. A Master's license is a plus! Excellent knowledge of plumbing service and excellent troubleshooting skills. Significant experience in RESIDENTIAL PLUMBING SERVICE. Management experience is not required but is strongly preferred. Live within 25 miles of Jonesboro, GA. Drug-free with a clean background and driving record. Be flexible, growth orientated, and work well with others. Be excited and passionate about Plumbing. Be willing to work Saturdays and off-hours as needed. Be willing to train and hire new team members. Be willing to multi-task and transition between field and office responsibilities. Be willing to attend training and classes. Have a prepared resume. TE Certified is an equal opportunity employer and a drug-free workplace.

Responsibilities

The Residential Plumbing Service Manager will spearhead company growth by running and improving the service department, which includes managing technicians through recruiting, training, coaching, and instruction. Responsibilities also involve handling technical calls, managing difficult customer situations, and actively training technicians on repairs, installations, customer service, and sales.