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PM Banquet Houseperson/Renaissance St. Louis Airport Hotel at Renaissance St. Louis Airport

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

16.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banquet operations, Event setup, Customer service, Physical lifting, Room maintenance, Safety compliance, Communication, Problem solving

Industry

Hospitality

Description

Description · Ensure that details are followed from the banquet event order (BEO). · Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner. · Ensure that the banquet area is maintained in a clean, organized, and safe condition. · Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area. · Always be present in room and greet guests upon arrival. · Immediately relay guest compliments or complaints to management. · Submit maintenance requests to the engineering department for broken or damaged equipment. · Assist staff with room set ups, food service, and clean up when necessary. · Maintain StepStone and hotel standards of food, beverage, and quality guest service. Ensure guest satisfaction by delivery of an exceptional product. Requirements · Minimum lifting of 75 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Minimum pulling of 75 pounds. · High school education and relevant training and experience preferred.

Responsibilities

The Banquet Houseperson is responsible for setting up banquet rooms according to event orders and maintaining a clean, safe, and organized environment. They must provide exceptional guest service, assist with food service, and ensure all equipment is properly stored after functions.