WHO WE ARE & WHAT WE DO:

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

JOB SUMMARY:

• Coordinates surgical procedures scheduling aspects.
• Assists with the center activities’ daily operation in accordance with federal, state, and Surgery Center policies and procedures.
• Coordinates receiving and admitting activities.
• Promotes communication throughout the facility.
• Performs clerical and reception duties.
• Maintains facility medical records in accordance with established guidelines and requirements.
• Participates actively developing a healthy work environment.
• Utilizes interpersonal skills to establish and maintain healthy interpersonal relations (e.g., functional trust, positive feedback, and constructive criticism).

REQUIRED EDUCATION:

High school diploma or equivalent (e.g., General Educational Development (GED) credential)
Required Experience: One (1) year of relevant, job-related work experience in an office or administrative setting

Preferred Experience:

• One (1) year of computerized appointment scheduling experience.
• Working knowledge of the health care environment.
• Working knowledge of patient processing with computerized scheduling software.
• Knowledge of outpatient surgery forms, policies, and procedures.
• Knowledge of medical terminology.
• Good oral and written communication and language skills.
• Above average ability to manage multiple simultaneous tasks and phone calls while maintaining a professional, courteous demeanor.
• Above average ability to problem solve.
• Ability to use standard office equipment.
• Ability to type forty (40) correct words per minute (cwpm).
• Ability to manage patient confrontations positively.
• Ability to manage emergencies.
• Ability to develop triage skills.
• Ability to provide proof of identity and the right to work inside the United States of America.
• Computer literate.
• Client oriented.
• Thinks critically.
• Solution oriented.
• Detail oriented.

Please refer the Job description for details