PMO I - Shenzhen at WATI.io

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Agile Practices, Resource Management, Communication, Problem Solving, Jira, Workday, Notion, AI Assistants, Automated Workflows, Data Synchronization, PMP Certification, PRINCE2 Certification, ACP Certification

Industry

IT Services and IT Consulting

Description

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premier-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. About the Role We’re looking for a PMO to oversee end-to-end software development projects and ensure timely, high-quality delivery. This role will drive agile practices across global product and engineering teams, optimize workflows, and enhance overall team productivity through effective coordination and resource management. Key Responsibilities Manage the full lifecycle of software development projects, ensuring progress and quality. Develop project plans, coordinate cross-functional resources, identify risks, resolve issues, and deliver results. Drive and implement agile practices across international product and engineering teams, continuously optimizing management processes to improve business satisfaction. Optimize resource allocation based on business and R&D needs to continuously enhance the overall productivity of the development team. Fluent in English (spoken and written); able to use English as a working language (required). Bachelor’s degree or above, with at least 3 years of project management experience in the Internet industry. PMP, PRINCE2, or ACP certification is preferred. Strong ability to learn quickly, communicate effectively, coordinate across teams, and solve problems. Proficient in using common project management systems such as Jira, Workday, and Notion. Familiar with AI assistants and automated workflows, including using GPT / Zapier / Make for daily and weekly reports as well as data synchronization. Nice to have: experience with common AI agents and workflow tools such as Dify and n8n.

Responsibilities

Manage the full lifecycle of software development projects, ensuring progress and quality. Drive and implement agile practices across international product and engineering teams, continuously optimizing management processes to improve business satisfaction.