Key Responsibilities

• Act as the primary PMO and communications partner for strategic programmes and transformation initiatives.
• Develop and maintain governance frameworks, project plans, RAID logs, status reports, dashboards, and programme documentation.
• Produce executive-level reporting and provide insights on programme performance, risks, dependencies, and key milestones.
• Manage programme governance forums, steering committees, workshops, and stakeholder meetings.
• Develop and deliver comprehensive communication and engagement plans aligned to programme objectives.
• Create high-quality communications materials, including presentations, newsletters, leadership briefings, intranet content, FAQs, and change updates.
• Partner with senior leaders, project managers, and business stakeholders to ensure consistent messaging and stakeholder alignment.
• Monitor programme delivery risks and support mitigation planning, escalating issues where appropriate.
• Analyse programme data, stakeholder feedback, and engagement metrics to identify trends, risks, and opportunities for improvement.
• Support organisational change initiatives through effective communications, stakeholder engagement, and business readiness activities.
• Drive continuous improvement of PMO processes, governance standards, communication strategies, and reporting frameworks.
• Collaborate with Change, HR, Communications, Technology, and Business teams to ensure successful programme delivery.

The Requirements

• Significant experience in PMO, Programme Management Office, Programme Support, Transformation, or Change Management environments.
• Proven experience developing and delivering strategic communication and stakeholder engagement plans.
• Strong understanding of programme governance, project lifecycle management, risk management, and reporting frameworks.
• Experience supporting large-scale business transformation, organisational change, or strategic initiatives.
• Demonstrated ability to influence and build credibility with senior stakeholders and executive leadership teams.
• Excellent written and verbal communication skills, with the ability to translate complex information into clear and engaging messages.
• Experience using Microsoft Office 365, including PowerPoint, Excel, Word, Teams, and SharePoint.
• Knowledge of project methodologies such as PRINCE2, Agile, MSP, or equivalent is desirable.
• Relevant PMO, Change Management, or Communications qualifications
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