ABOUT NET AT WORK

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.
Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com.

JOB REQUIREMENTS

• 8-10 years of experience in project management and program/portfolio leadership.
• Experience leading Operations and or a PMO.
• Experience with multiple software implementation methodologies (Agile, Waterfall).
• Project Management Professional (PMP) certification a plus.
• Financial acumen and “project accounting” experience a must.
• Strong understanding of KPIs/key service operating metrics.
• Professional Service Automation experience is a pluw.
• ERP/CRM/HR systems experience a plus.
• Adept at program/project and change management.
• Smartsheet experience a plus.
• Experience with business intelligence and reporting (e.g., Tableau, PowerBI, Qlik).

• Operate Net at Work’s PMO as a high functioning Center of Excellence.
• Lead a high performing and engaged team of PMs who deliver incredible service to our clients on behalf of our respective BUs.
• Drive the vision and lead the organizational architecture of a scalable PMO.
• Collaborate with our PDs and CMs, and their cross-functional teams, to define requirements and anticipate needs to ensure project success.
• Create and maintain project templates, project management deliverables and projects delivery schedules.
• Create and track KPIs to ensure projects run on time and on budget.
• Ensure all scope changes are properly documented and revenue capitalized.
• Responsible for end-to-end high customer experience with attention to improving each client interaction including using high value collateral, running effective meetings, and creating high impact client communications.
• Develop and cascade best practices and methodologies, leveraging and improving the PROPEL implementation methodologies.
• Develop and manage training, coaching, skill tracking, and performance assessment for the Net at Work PMO.
• Proactively identify and manage risks across a large, active portfolio of projects.
• Manage & optimize PMO processes for key systems (Changepoint, Smartsheet, Dynamics, ConnectWise, etc.) to improve project management.
• Define and automate the collection and reporting of key business metrics (e.g., project accounting, utilization, profitability).
• Drive profitability of PMs and revenue generation of PM activities.
• Provide regular updates to internal stakeholders & BU team leaders
• Drive process improvement initiatives to enhance efficiency, productivity, and profitability.