PMO Specialist - LATAM Market at RELEX Solutions

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Spanish Speaking Skills, Coaching, Mentoring, Change Management, Troubleshooting Skills, Problem Solving, Adaptability, Best Practice Adherence, Governance, Report Compilation, Tool Development, Process Enhancement, Portfolio Management, Customer Operations Support, Jira

Industry

Software Development

Description

We’re Hiring: PMO Specialist (LATAM market) – Join the RELEX Family in Atlanta, GA! We are looking for a Part-time PMO Specialist to join our RELEX family. You’ll join the Global PMO team of 5 people, who will help you succeed in your new role. The Global PMO (Project Management Office) team supports Project Managers, Service Delivery Managers, Customer Success Managers and Regional Leadership to ensure our projects are set up and maintained to safeguard RELEX business decision making. What you’ll be doing: As a Project Management Office (PMO) Specialist, you will play a crucial role in providing support to end users within the customer operations department. Your responsibilities will include: Provide support to end users in customer operations, troubleshooting queries and issues with tools and processes. Prioritize and fulfill PMO tickets via Jira board, including workspace setup and documentation updates and ensuring timely resolution. Support PMO best practices globally and assists in junior-level Portfolio Management with focus on the LATAM market. Manage and prioritize support requests, including Slack channel monitoring. Collaborate with global and local teams to stay updated on tool developments and process enhancements. What you’ll bring to the table: Strong communication skills; Spanish speaking skills preferable Ability to coach, mentor and deliver change management Strong troubleshooting skills Have a problem-solving mind, with the ability to root cause and advise on solutions Ability to adapt to an ever-changing work environment Knowledge of best practice adherence and governance Experience of compiling reports and feeding this back to the relevant stakeholders What we consider as an advantage: Strong work ethic, ability to learn on the fly, autonomy in delivering tasks, and self-starter approach to taking on new challenges and expanding your horizons. Experience using tools such as Open Air, Smartsheet, Jira and Microsoft Office Industry experience with grocery, consumer products goods (CPG), fast-moving consumer goods (FMCG) retailers or suppliers, preferably experience with Tier 1 retailer Solid understanding of retail industry best practices Ability to understand Supply Chain Management and other retail planning systems from business and IT perspectives Ready to join us? Apply today and become part of the RELEX family! Submit your application online at relexsolutions.com/careers. Have questions? Reach out to our Senior Talent Acquisition Specialist, Walt Williamson, at williamson@relexsolutions.com. Our US Office: RELEXians can be found around the world, and while we have team members working in 30 states, here, our main office is in Atlanta, Georgia. With a new, inviting, and cool office space in Colony Square, when you’re not travelling to customers or working from home, you can explore all there is to do in the area or bring along your pet for a change of scenery. Your future colleagues champion our world-class product and value our approach to flexibility and work-life balance. Our transparent culture is second to none, so don’t be surprised at our impressive development and progression opportunities! We’re always ready to welcome new RELEXians to our team because your enthusiasm and expertise allow us to keep innovating and creating the future of planning for retail and consumer brands. If you’re ready to be part of our growth, apply now. About RELEX Solutions: RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. RELEX is trusted by leading brands and has offices across North America, Europe, and the Asia Pacific region. Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea. RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

As a PMO Specialist, you will support end users in customer operations by troubleshooting queries and managing PMO tickets. You will also assist in junior-level Portfolio Management with a focus on the LATAM market.