SCHEDULE AND SUPERVISION

The POEM Program Coordinator is a full-time (40 hours/week), exempt position that is remote, serving the Greater Cincinnati area. While general work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, evening or weekend hours will be required to facilitate a biweekly support group and may occasionally be needed for events or other program or agency activities. The selected individual must be available for periodic in-person work in Cincinnati and be comfortable working in a different city than MHAOhio’s home office, which is based in Columbus. Occasional travel to Columbus will be required for agency events, trainings, or team meetings, with mileage reimbursed. This position reports to the POEM Program Director.*
POEM (Perinatal Outreach and Encouragement for Moms) is a growing and nationally recognized program of Mental Health America of Ohio that works to close gaps in care for pregnant and parenting people with perinatal mental health complications. POEM serves as a single-entry point of care through Peer CareConnect services: telehealth peer support and care navigation, support groups, a mentoring program, and direct access to perinatal mental health clinicians. POEM Rise provides all Peer CareConnect services exclusively by and for Black mothers and birthing persons. This position will entail up to 80% of work time providing Peer CareConnect services directly to program participants.

QUALIFICATIONS

Required:

• Personal experience with a perinatal mental health complication with State of Ohio Peer Recovery Supporter Certification within one year of date of hire
• Passion for mental health, comfortable discussing personal recovery
• Experience working effectively with individuals from diverse backgrounds
• Strong communication skills, both verbal and written
• Solid organizational abilities with attention to detail and accuracy in administrative tasks
• Ability to work independently while contributing to a collaborative team environment
• Proficient with Microsoft Office Suite
• Experience with database management
• High School Diploma or GED
• Valid driver’s license or reliable means of transportation and state ID

PROGRAM RESPONSIBILITIES

• Provide Peer CareConnect services directly to program participants
  o Utilize skills and personal life experiences to aid in the growth and recovery of participants.
  o Model values and practices with clients that POEM and Rise have identified as supportive to the healing and recovery process
  o Maintain ethical practices of peer support as outlined by the Ohio Department of Mental Health and Addiction Services Ohio Peer Recovery Supporter Code of Ethics
  o Facilitate at least one bi-weekly support group meeting and serve as a backup facilitator for at least one group as needed
  o Maintain thorough and accurate daily documentation within the program database and complete quarterly database audits
  o Maintain established referral, follow-up, and outcomes tracking processes
  o Responsively handle incoming calls on the peer support line as assigned up to four times weekly.

o Provide peer support within online forums as assigned

• Coordinate the development and maintenance of the Cincinnati area provider referral pathways (both incoming and outgoing) and the Ohio Behavioral Health Provider and Resource Directories
• Conduct outreach and community engagement efforts to increase visibility, foster trust, and increase POEM’s presence in this new service area
• Coordinate local volunteer recruitment, operations, communications, recognition, and appreciation efforts as needed in collaboration with program management
• Coordinate community stakeholder communications in collaboration with program management
• Coordinate program educational activities, including tabling/presentations
• Participate in program events and activities

OTHER RESPONSIBILITIES

• Participate in agency events and activities, and work collaboratively with agency staff
• Other duties, within reason and scope of the position’s primary duties, may be assigned after consultation with the employee and supervisor.