Poker Clerk at Harrah's Valley River Casino & Hotel
Danville, Virginia, United States -
Full Time


Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data entry, Customer service, Communication, Attention to detail, Computer literacy, Ten key adding machine operation, Teamwork, Filing, Organization, Game rule memorization, Manual dexterity

Industry

Gambling Facilities and Casinos

Description
JOB SUMMARY: Reporting to the Poker Supervisor, the Poker Clerk is responsible forproviding legendary guest service. This person is responsible for data input and various clericalfunctions of the Poker Room along with seating guests. The position requiresstrong attention to detail.   KEY JOBFUNCTIONS: * Entering player ratings. Maintain markers and dockets, including buybacks, transfers and voids. * Assisting Supervisors with markers, fills, credits and various duties as time allows. * Assist in seating and maintaining waiting lists. * Entering information for new players and retrieving Total Rewards cards from the Total Rewards Center. * Changing printer ribbons. * Answering pit telephones. Ensuring all pits are stocked with necessary supplies. * Filing and organization of entered rating slips. * Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. QUALIFICATIONS: EDUCATIONand/or EXPERIENCE:  ·       Minimumone-year computer experience required. ·       Highschool diploma or equivalent is required. ·       Mustknow how to operate computer and ten key adding machines. ·       Mustpossess excellent customer service and communication skills. ·       Must be21 years of age. ·       Must beable to get along with co-workers and work as a team. ·       Must beable to work any day of the week and any shift. ·       Mustpresent a well-groomed appearance. WORKENVIRONMENT: ·       Must beable sit for long periods of time. ·       Must beable to maneuver to work inside and continuously maneuver in and aroundassigned table in the Pit department during entire shift, with regular intervalbreaks. ·       Must beable to respond calmly and handle many customer demands in a fast paceenvironment. ·       Respondsto visual and aural cues. ·       Must beable to memorize game rules and procedures. ·       Mustpossess good manual dexterity for quick and accurate handling of chips, cardsand money. ·       Must beable to read, verify and sign appropriate documents relating to the game in asmall area. ·       Must beable to tolerate areas containing second hand smoke, high noise levels, brightlights and dust.
Responsibilities
The Poker Clerk is responsible for providing guest service, seating guests, and maintaining waiting lists. They also perform clerical functions such as data input, managing player ratings, and handling markers and dockets.
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