Poker Dual Rate Dealer/ Floor Supervisor - F/T (33057) at Agua Caliente Casinos

Rancho Mirage, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Poker Games, Customer Service, Table Security, Inventory Management, Conflict Resolution, Cash Handling, Communication, Team Leadership, Game Integrity, Policy Adherence, Training, Supervision, Performance Monitoring, Chip Replenishment, Complaint Handling, Cleanliness

Industry

Gambling Facilities and Casinos

Description

Job Details Job Location: Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270 Position Type: Full Time Travel Percentage: NULL Job Description Summary Assists in the responsibilities of the day to day operations of the Poker Room. Performs the duties of either a Poker Dealer or Poker Supervisor as directed by the Poker Manager or Shift Manager. As a Supervisor: Possesses a good working knowledge and understanding of Poker Games. Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures. Approves and oversees count table inventory at the beginning and end of shifts. Facilitates replenishment of chips. Supervises issuance of cards. instructs personnel on table assignment. Handles minor guest complaints. Maintains integrity of the Poker Games. Assists the Poker Manager and/or Shift Manager with gaming operations. Can perform duties assigned by Shift Manager. As a Dealer Maintain a friendly relationship with guests. Exchange cash for playing chips. Deals the games in accordance with ACC Poker procedures. Adheres to ACC policies, procedures and Internal Controls Maintains the integrity of the Poker Room activities. Responsible for table security at all times. Maintains a clean and neat table at all times. SUPERVISORY RESPONSIBILITIES As a Supervisor: Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the ACC policies and procedures as well as applicable laws. Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications One or more years related experience and/or training; or equivalent combination of education and experience. Must pass Dealer audition and proficiency test. Must be able to communicate in English

Responsibilities

The role involves assisting in the day-to-day operations of the Poker Room, performing duties as either a Poker Dealer or Supervisor. Responsibilities include monitoring staff performance, maintaining game integrity, and handling guest complaints.