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Poker Room Manager at Melbourne Greyhound Park LLC

Melbourne, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

80000.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Poker room management, Casino management, Staff supervision, Conflict resolution, Gaming regulation compliance, Tournament organization, Event planning, Customer service, Data-driven decision-making, Reporting, Leadership, Communication

Industry

Wellness and Fitness Services

Description

Description About Us Club 52 is a premier gaming destination committed to delivering exceptional guest experiences, top-tier service, and a dynamic gaming environment. We are seeking an experienced and driven Poker Room Manager to lead our poker operations and ensure a high-quality, fair, and engaging atmosphere for all players and staff. Position Summary The Poker Room Manager is responsible for overseeing the daily operations of the poker room, managing staff, ensuring compliance with gaming regulations, and optimizing revenue while maintaining an outstanding guest experience. Key Responsibilities Oversee all poker room operations, including cash games, tournaments, and promotions Assist in interviewing, hiring, train, schedule, and supervise dealers, and supervisors. Assist to ensure compliance with all gaming laws, regulations, and internal policies Monitor game integrity and resolve disputes in a professional and timely manner Maintain high standards of customer service and player satisfaction Collaborate with marketing and management teams on strategic initiatives Qualifications 3+ years of experience in poker room or casino management Strong knowledge of poker games, rules, and industry standards Excellent leadership, communication, and conflict resolution skills Ability to work flexible hours, including nights, weekends, and holidays Experience with poker room management systems/software preferred High level of integrity and professionalism Preferred Skills Tournament organization and event planning experience Data-driven decision-making and reporting skills Customer Relations management Benefits and Perks · Competitive base salary based on experience; $72,500-$80,000 · Retirement savings plan · Paid time off · Employee discounts and perks · Bonuses quarterly based on operational performance

Responsibilities

The Poker Room Manager oversees daily gaming operations, including cash games and tournaments, while managing staff and ensuring regulatory compliance. They are also responsible for maintaining high standards of customer service and collaborating on strategic marketing initiatives.