Poker Supervisor at Rank Group

Newcastle upon Tyne, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

13.36

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Poker, Leadership, Communication, Customer Service, Gaming Compliance, Table Games Supervision, Conflict Resolution, Attention to Detail

Industry

Gambling Facilities and Casinos

Description

Company Description Join Us at Grosvenor Casinos At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos. That’s where you come in. As a valued team member, you'll receive the following benefits: Hourly pay rate of £13.36 Tips: Receive a share of uncapped tips Premium Pay Night Allowance: An additional £1 per hour after midnight Paid breaks Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts) Nest Pension Scheme: We contribute 3% to your pension. Life Insurance: Coverage provided for peace of mind Long Service Awards: Celebrate your career milestones with us Online learning: Access supplementary online courses to enhance your skills Uniform: We provide a free team uniform Retail Discount Scheme: Enjoy discounts and offers at selected retailers Employee Assistance Programme: Access to support and resources whenever you need them Food and Soft Drinks Discounts Job Description Are you a natural leader with a passion for poker? We’re looking for someone who thrives in a fast-paced, high-energy environment to take charge of our poker operations. We’re looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you’ll oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations. You’ll be the central figure of poker operations - resolving disputes, maintaining compliance, and delivering an exceptional guest experience every time. Qualifications To be successful, you’ll need a solid background in poker or table games supervision, strong leadership and communication skills, and a cool head under pressure. A keen eye for detail and a passion for customer service are essential. Ideally, you’ll hold a valid Personal Functional Licence (PFL) and have a strong understanding of gaming compliance and procedures. Additional Information Be Part of What’s Next If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it. We’re for Everyone At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help. Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.

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Responsibilities

Oversee poker operations, support and guide dealers, and ensure every game runs smoothly and fairly. Resolve disputes, maintain compliance, and deliver an exceptional guest experience.