Policy Adherence, 1L Fin Crimes, Director, Wealth Management at Morgan Stanley

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Production Support, Root-Cause Analysis, Documentation, Communication, Problem-Solving, Analytical Skills, Collaboration, Attention to Detail, Organizational Skills, Financial Crimes, Technology, Quality Assurance, Workflow Logic, MS Office, Confidentiality

Industry

Financial Services

Description

Intake, log, and track production and post-production items raised by Financial Crimes Risk stakeholders Monitor, triage, and support resolution of production and post-production items Analyze issues to determine whether they represent defects, requirements gaps, enhancements, or net-new build requests Perform structured root-cause analysis by comparing system behavior against business requirements, functional designs, UAT results, QA findings, workflow steps, and other relevant artifacts to determine what went wrong and why Rewrite, clarify, and enhance business requirements based on findings, ensuring documentation is complete and high-quality Update issue-tracking tools (e.g., JIRA) and provide clear, timely status updates to U.S.-based leads and partner teams Coordinate with 1L FCR, Platforms, and Technology partners to ensure efficient investigation and resolution of system issues Collaborate with U.S. VP overseeing the function for prioritization, business context, and stakeholder communications Support continuous improvement by identifying recurring patterns and recommending enhancements to requirements or workflows. Maintain strong documentation and follow established processes to ensure consistency, accuracy, and control adherence Assist with post-deployment validation and confirm that changes and fixes performed by Technology operate as intended 6-9 years of related experience in technology, business analysis, operations, production support, or similar roles Demonstrated ability to perform structured analysis of system behavior, workflow logic, and data to identify root causes Strong written communication skills with the ability to draft and refine high-quality business requirements Proven ability to work independently in a fast-paced, high-volume environment while managing multiple priorities Strong organizational skills, attention to detail, and commitment to producing accurate, high-quality work product. Experience partnering with Platforms, Technology, QA/UAT, or other cross-functional groups to drive issue resolution Ability to handle confidential information with professionalism and discretion Knowledge of Financial Crimes concepts (AML, KYC, CIP, screening, onboarding, periodic review) is helpful but not required; must be able to learn quickly Strong analytical and problem-solving skills with a methodical, structured approach Clear concise communication (written and verbal) with the ability to translate issues into actional next steps High integrity, ownership mindset, and strong work ethic Ability to escalate risks or blockers promptly with clear supporting detail Ability to collaborate effectively with colleagues in both the U.S. and India Proactive, resourceful, and comfortable working through ambiguity Ability to manage competing priorities under tight deadlines Detail-oriented with strong documentation discipline Interest in growing into broader responsibilities within PDG and 1L FCR Working knowledge of MS Office (e.g. Microsoft Word, PowerPoint, Excel) People management skills Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Responsibilities

The role involves monitoring and resolving production and post-production items raised by Financial Crimes Risk stakeholders, as well as performing structured root-cause analysis to identify issues. Additionally, the position requires collaboration with various teams to ensure efficient investigation and resolution of system issues.