Policy and Process Manager at Westpac New Zealand

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Procurement, Risk Management, Regulatory Compliance, Process Design, Documentation, Mapping, Stakeholder Management, Project Management, Governance, Financial Services, Sourcing, Operations, Collaboration, Operational Excellence, Education, Training

Industry

Banking

Description

Competitive salary + 10% superannuation + range of leading employee benefits Hybrid role + centrally located offices in Britomart + WFH available Develop your career with Westpac! Mō te tūranga | About the Role As the Policy and Process Manager within our Procurement Operations team, you’ll play a pivotal role in shaping and maintaining the frameworks that support our procurement lifecycle. Reporting to the Senior Manager Procurement Operations, you’ll be responsible for ensuring our processes, policies, and procedures align with Westpac’s risk control framework and regulatory obligations. In this role, you will: Lead the development and continuous improvement of procurement policies and processes. Collaborate with a wide range of internal and external stakeholders to identify new requirements and refine existing practices. Drive process changes and updates on behalf of the Procurement team. Review and enhance current operations to improve efficiency and effectiveness. Champion the adoption of new processes through education, training, and ongoing support. This is a fantastic opportunity for someone who thrives on driving operational excellence and enjoys working in a dynamic, collaborative environment. Nā tāu rourou | What will you bring? You’re a seasoned procurement professional with a strong foundation in sourcing, operations, or governance, and a deep understanding of procurement methodologies. You’ll bring: 5+ years’ experience in procurement, with a focus on risk management and regulatory compliance. 3+ years’ experience in process design, documentation, and mapping, supported by excellent writing and editing skills. Proven ability to build strong relationships and influence stakeholders at all levels, both internally and externally. Experience managing competing priorities and coordinating complex projects or programs of work. Working knowledge of project fundamentals, ideally with hands-on experience in managing complex initiatives. A solid grasp of governance, regulatory, and risk requirements within a procurement context. Experience in the financial services industry, particularly within a procurement function. Westpac Hei Wāhi Mahi | Working at Westpac Immerse yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with: 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best Additional purchased leave options up to 4 weeks per year Banking benefits, insurance discounts and superannuation scheme Career growth – we promote internal capability; we have programmes that recognise star performers Generous parental leave – and top up government paid parental leave School holiday subsidy - help you balance work and family during school holiday 2 Volunteer days per year Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 2 November 2025 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.

Responsibilities

Lead the development and continuous improvement of procurement policies and processes while ensuring alignment with Westpac’s risk control framework. Collaborate with stakeholders to identify requirements and drive process changes for operational efficiency.